Job Description

Business Analyst Luton/Hybrid - Digital Channels
JOB PURPOSE
The Business Analyst is the problem solver of the organisation and the key interface with our business. They are responsible for capturing business requirements within agreed timeframes, cost, and quality parameters in collaboration with internal and third-party teams. The role works closely with various Business stakeholders, Technical Architects, Developers, Testers and Product teams to define new solutions and processes, and to deliver new products and services to meet the needs of projects and programmes within the prioritised portfolio.
JOB ACCOUNTABILITIES
Works with stakeholders to define, challenge and document clear requirements using the appropriate techniques for elicitation, analysis of current systems, prioritisation etc. to ultimately gain acceptance from all stakeholders
Accountable for preparing, evaluating, and documenting requirements within an Agile (Scrum/Kanban) delivery framework
Driving the analysis of business requirements and delivering functional and non-functional requirements to timescales agreed with the Project and Technology Managers
Works within their team and collaborates with delivery and change teams to review and prioritise new work requests through the appropriate governance, evaluating changes to processes and systems, setting business expectations from the start
Facilitates evaluation of effort and carries out impact analysis of requested change, clearly identifying issues, risks, assumptions, and dependencies
Examine the 'As Is' and 'To Be' states of products and applications to perform gap analysis
Accountable to regularly analyse the functionality and performance of legacy applications and products in collaboration with business owners, product owners and technical teams raising new backlog items or supporting business case development where appropriate
Ensures that the full impact of business change considers dependant processes and systems by carrying out structured analysis while making appropriate representations using various tools such as process models, data models, integration use cases etc.
Accountable to ensure all backlog items consider both functional and non-functional requirements including consideration for service design, transition, and activation
Accountable to agree and produce prioritised backlog items ensuring that these items satisfy the 'definition of ready'. Ensuring all backlog items are clearly communicated and documented to agreed standards, providing continued support until they satisfy the 'definition of done'
Works with business areas and technical teams to define appropriate and compliant solutions and processes in order to meet business requirements and scope where required
Actively contributes during all agile ceremonies ensuring product requirements are understood throughout development cycles, closely collaborating with product owners, testers, and developers
Manages documentation using standard templates and available tools (Jira, Confluence, Lucidchart etc.)
Stays up to date with business analysis practices and methodology
Plays an active role in the easyJet BA community helping to evolve our working practices
Qualifications
KEY
experience working as a Business Analyst, Technical Business Analyst or System Analyst on bespoke back-end systems developed in-house
Consistently exhibits core Business Analysis competencies (Strategic thinker, trusted adviser, clear communicator, analytical thinker, problem solver and knowledge sharer) and skills (business and technical domain modelling, requirements elicitation, analysis, definition, and management) in supporting the discovery, design, build and delivery of business and technology solutions for projects
Demonstrate 'system analysis' skills required to identify impacts of changes, including understanding of legacy back-end systems, APIs, database structures and system functional logic. Includes experience of liaising with developers, testers, designers, and architects to help shape solutions
Ability to identify and manage stakeholders, and to build close working relationships across the business and with suppliers
Experience of data manipulation in Excel, analysis of database structures and simple database querying using SQL
What you'll get in return
Competitive base salary
Up to 20% bonus
25 days holiday
BAYE, SAYE & Performance share schemes
7% pension
Life Insurance
Work Away Scheme
Flexible benefits package
Excellent staff travel benefits
About easyJet
At easyJet our aim is to make low-cost travel easy - connecting people to what they value using Europe's best airline network, great value fares, and friendly service.
It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you're working as part of our front-line operations or in our corporate functions, you'll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our 'Orange Spirit', and we hope you'll share that too.
At easyJet our aim is to make low-cost travel easy - connecting people to what they value using Europe's best airline network, great value fares, and friendly service.
It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you're working as part of our front-line operations or in our corporate functions, you'll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our 'Orange Spirit', and we hope you'll share that too.
We support hybrid working and we spend three days per week in the office.
Apply
Complete your application on our careers site.
We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates