Initial 3 months - with possible extension to 12 months
We're Gravita:
the accountants fuelling ambitious businesses. We're a full service, tech-enabled firm, working with entrepreneurs and businesses to help them achieve their goals, and make an impact in the world.
We're
growing fast
and are bringing like-minded advisors together to form a full-service
tech-enabled
accounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster.
Our mission is to become the
UK's leading tech-enabled accounting firm
for SMEs. We have ambitious goals and our high-calibre team work hard to achieve them. We are one team with one agenda, working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us, you'll not only be working on exciting client challenges, you'll also be helping us
shape the future of accounting
.
####
The Role
We are seeking an experienced
Business Analyst
with a background in
accountancy
or
professional services
to support a firm-wide transformation programme focused on upgrading or migrating core business systems. This role will play a critical part in shaping and implementing the future of our operational ecosystem, including
practice management systems (PMS)
,
document management systems (DMS)
,
client portals
, and
finance platforms
.
You'll be the linchpin between our internal stakeholders and technology teams--translating business needs into clear requirements, mapping current and future processes, and ensuring solutions are fit for purpose, scalable, and client-focused.
####
Key Responsibilities:
Lead the
requirements gathering
for replacement or optimisation of key business systems including PMS, DMS, client portal, and finance systems
Facilitate workshops with internal teams (e.g. Finance, Client Services, Operations, Compliance) to understand user needs, pain points, and desired outcomes
Document
as-is and to-be processes
, user journeys, data flows, and system touchpoints
Identify dependencies and integration needs between systems across the tech stack
Support vendor selection through
RFP
, demo evaluations, and comparison of technical and commercial suitability
Collaborate closely with xxx to ensure successful delivery of technology change
Ensure changes are compliant with relevant policies, regulations, and client contractual obligations
If extended post 3 months
Work with internal stakeholders to define test scenarios, support UAT, and help drive adoption* Proactivelyidentify risks and propose mitigations throughout the lifecycle of the change
Support the development of training materials, business readiness plans, and communications to end users*
####
Qualifications, Knowledge & Experience:
Essential Skills & Experience
Proven experience as a
Business Analyst
in a
professional services
or
accountancy firm
environment
Deep understanding of
practice management
,
document management
, and client onboarding systems
Strong knowledge of wider platforms such as
client portals
,
time & billing systems
,
finance platforms
, and
workflow engines
Experience of working on
system migrations
or replacements, including data migration and change management
Excellent communication and facilitation skills, with the ability to work across stakeholder levels including Partners, Operations, Finance, and IT
Strong analytical and documentation skills--able to produce high-quality process maps, business requirements, and test scripts
Comfortable working in both agile and waterfall environments
Desirable
Experience with systems such as CCH, IRIS, Xero Practice Manager, Silverfin, Caseware, SharePoint, or similar platforms
Exposure to
compliance frameworks
,
risk registers
, or
internal audit
processes
Understanding of
data security
and
document retention
best practices within accountancy
####
Your Career with Gravita
When you join Gravita, we'll support you on your own growth journey. We want to be the place you learn, grow and unlock your true potential.
We'll work with you to build a progression plan to outline how you'll grow at our company and everything we'll do to help you get there. We're also passionate about learning and development, to help you focus on your future.
####
The Nitty Gritty
Our standard working week is a 37.5-hour week on a hybrid basis
Core working hours are 10am - 4pm Monday to Friday
Flexible working and happy employees are at the top of our list here at Gravita and we have been working hard to support our teams through the fast-paced changes.
Your development won't be forgotten, our development support is extraordinary for a firm of our size.
* It's a busy, fast-paced environment here at Gravita. Feel free to check out our social media channels (Instagram, X, LinkedIn and Glassdoor).
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