Job Description

Join us as a Lending Business Analyst
This is a key role in the team responsible for launching a new Lending product for the first time within NatWest Boxed.
You will be:

• Defining and Tracking Product Requirements: Work closely with the Product teams across the lending domain to identify, analyse, and manage detailed product requirements, ensuring alignment with business and regulatory needs.
• Leading Discovery & Story Creation: Support and lead detailed discovery sessions with the lending team, taking ownership of crafting user stories and requirements that drive the development and build of the Lending solution.
• Processing Design & Optimisation: Collaborate with cross-functional stakeholders to design, document, and refine new processes that support the product's successful rollout, ensuring a seamless development pipeline and path to production
• Developing a working knowledge of NatWest Boxed and Group policies, supporting to identify where existing policies align with or need adaptation for the Lending proposition

The skills you'll need

• Technical understanding on how APIs, integrations, and digital banking infrastructure work. Experience with fintech or payment strategy / processing systems is a plus
• An ability to work with Product Owners to define and refine product requirements and break down high-level needs into detailed user stories and acceptance criteria
• Strong writing skills to create clear, structured, and comprehensive requirements documents, user stories, and process flows, ensuring these requirements are testable for effective validation.
• Stakeholder and communication skills with previous experience working closely with cross-functional teams (Product, Engineering, Commercial, Credit, Risk, Compliance, Legal etc.)
• A proactive approach to work with great attention to detail, an ability to identify and troubleshoot issues early, and drive solutions to these problems in collaboration with the wider team.
• Proven experience working effectively within an Agile framework/ methodology

Additionally it will be very beneficial to have :

• A strong understanding of Lending products, including Term loans, Point of Sale, with general awareness of risk, credit scoring, and lending policies in a regulated environment
• Relevant experience in some of the following areas: Software-as-a-Service (SaaS), Embedded Finance, Banking-as-a-Service (BaaS)
• A familiarity with CONC, CCA (Consumer Credit Act), FCA regulations, and financial compliance and ability to spot gaps in policy that might impact product development

Hours 35
Job Posting Closing Date: 24/07/2025
Ways of Working:Remote First