Job Description

Contract:

Full-time, Permanent (4 days a week, Monday - Friday)

Hours per week:

31.25

Work Timings:

8: 00 AM to 5:00 PM

About Advice Direct Scotland

Advice Direct Scotland (ADS) is Scotland's national advice service, providing free, practical, and impartial advice to people across Scotland on issues including consumer rights, energy, debt, housing, and more.

Our mission is simple: to ensure that everyone in Scotland has access to the support they need, when they need it.

We are a modern, digital-first, omni-channel organisation, delivering advice and support through telephone, webchat, email, SMS, social media, and self-service digital tools. This innovative model allows us to reach people in the way that suits them best -- ensuring accessibility, speed, and impact.

About the Role

We are looking for a highly organised, proactive, and detail-oriented

Business and Administration Executive

to support the smooth operation of our offices. This role is ideal for someone who thrives in a busy environment, enjoys managing multiple priorities, and takes pride in maintaining a professional and welcoming workspace.

You will play a key role in office management, staff support, health and safety, and executive assistance, helping to ensure our organisation runs efficiently day-to-day.

Key Responsibilities

Run the front desk: sign-in/out, post, visitor queries. Administer access control: create/update/blacklist fobs; keep system time accurate. Maintain office supplies across both sites (stationery, hygiene, kitchen). Oversee cleanliness; manage cleaners and external contractors; arrange repairs. Lead H&S on-site: daily checks, fire marshal duties, first aid kit upkeep & incident reports. Support culture & comms initiatives with HR; improve staff communication. Coordinate meetings: scheduling, logistics, minutes. Manage office systems: create/update staff QR codes. Handle WhosOff: onboard new starters; update absences/leave; answer absence line. Support onboarding (ID scans) and general printing/scanning. Provide ad-hoc executive support to senior leaders.
Job Type: Full-time

Pay: From 22,293.00 per year

Benefits:

Company pension Cycle to work scheme Health & wellbeing programme Life insurance
Application question(s):

Do you have the legal right to work in the UK? How many years of office administration/facilities coordination experience do you have? What is your notice period? This is an office-based role in Glasgow, working four days a week (Monday-Thursday) from 8:00 AM to 5:00 PM.
Are you able to reliably commute to our Glasgow office for this schedule?

Work Location: In person