Job Description

Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve.





Thousands of orders leave our state-of-the-art Zoom sites every day. Can you help us ensure they all arrive safely? Whether you're planning or packing, delivering projects or driving an LGV, we're all in it together - not afraid to roll up our sleeves (robots included) and get stuck in!

About the role

We're seeking a driven Business Analytics Manager to lead our Zoom operations within Ocado Logistics at our Leyton/Acton sites . In this pivotal role, you'll leverage data, analysis, and reporting to drive efficiency and optimise performance. You'll lead a team of up to 6 and play a key role in our leadership team, reporting directly to our Head of Zoom!

Key Responsibilities

Provide and manage business insights through a data-driven approach. Execute plans to improve performance, business metrics, and overall efficiency. Collaborate with various teams across Ocado Logistics, Ocado Retail Ltd, and third-party partners. Lead and develop a high-performing team of analysts and planners. Support the consolidation and aggregation of data from multiple sources. Drive KPI improvements through data analysis and root cause analysis. Contribute to cross-departmental projects with a focus on data and analytics. You will also occasionally visit the different CFC sites across the UK!

What We're Looking For

Experience managing a multidisciplinary team, including analysts and planners. Proven experience as an Analyst, preferably within a logistics environment. Strong proficiency in data analysis and problem-solving. Excellent technical skills, including SQL, VBA, or other relevant programming languages. Experience using and building BI tools. Strong commercial and business acumen. Excellent communication and interpersonal skills. Ability to collaborate effectively with other departments. Management calibre, either through education or experience. Proactive and self-managing with effective time management skills.

If you're passionate about data, analytics, and leading a dynamic team in a fast-paced environment, we want to hear from you! Apply now to become our next Business Analytics Manager!

The Ocado Way

At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave.



Our values are Ocado's DNA; they act as a guide for everything we say and do. 'The Ocado Way' develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success.