Job Description

Address Trafford Town Hall, Talbot Road, Stretford, M32 0TH.


Salary 32,061 to 33,699 per annum.


Salary Grade Band 5


Job category Business and Corporate Services


Job Type Policy, Business Analysis, Change & Transformation


Working Pattern Full Time


Working hours 36.25


Contract type Permanent


Closing date 25th January 2026


Interview date w/c 2nd February 2026

PLEASE NOTE PREVIOUS APPLICANTS NEED NOT APPLY

About us

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace.


Trafford Council, together with partners across the public, private and third sectors is committed to a shared vision for the future. This vision focuses on tackling the climate crisis, ensuring the best start for our children and young people, promoting health and independent living for all, fostering a thriving economy and housing for everyone, celebrating culture, sport, and heritage, and unlocking Trafford's full potential.


This is an excellent opportunity to contribute to the delivery of transformative change programmes that are central to Trafford Council's strategic priorities and future vision.


Trafford is a great place to work. With a fantastic culture, we embrace innovation and encourage high performance. We are looking to recruit people with the right skills, enthusiasm, and behaviours to help us ensure our workplace values are at the heart of everything we do.


We are looking to recruit a highly motivated and organised Business Change Support Officer to join the Project Management Office. This is a fantastic opportunity to gain experience in delivering change initiatives and develop the skills needed for a future career as a Project Manager.

About you

Your style and approach will reflect our values and behaviors: you will be committed to continually learning & improving the way you do things to ensure effective outcomes; valuing and respecting others' contribution.



You will have proven experience providing support to a team or function, using administrative and financial systems and processes to ensure accuracy and efficiency.



Ability to independently prepare professional PowerPoint presentations and comprehensive reports with clarity and precision.


Ability to confidently use Microsoft 365 tools for collaboration and document management, along with familiarity with social media platforms for communication and engagement purposes.


You will demonstrate strong active listening and excellent communication skills (both verbal and written), with the ability to produce high-quality, detail-oriented materials such as letters, information bulletins, and meeting minutes.

About the Role

As a Business Change Support Officer, you will work within the PMO providing comprehensive administrative, project and programme support to the Transformation team and the projects they manage. In addition, part of your time will be dedicated to supporting the Assistant Director with key pieces of work, contributing to the successful delivery of change initiatives.



You will support the implementation of business change projects to assist in the provision, development and implementation of the project deliverables.



You will manage governance reporting from within the Transformation programme to senior boards and ensure quality and consistency in reporting and minuting across all programmes.


You will assist team members with research and obtaining benchmarking information, and gathering and analysing information and data on costs, resources and performance in defined service areas to develop business cases, project plans, resource and risk assessments for specific projects within the programme.





Act as a key point-of-contact for software used by the team, support with training and development, and with administration of the software.

Additional Information

Willingness to travel to different sites across the borough. This role supports hybrid working, requiring a minimum of two days per week based at a Trafford Council building.

Contact Details

For an informal chat about the role, please contact Grace Maliti at Grace.Maliti@trafford.gov.uk

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.