Job Description

Work base: Coed Pella, Colwyn Bay

Applications are invited for the post of Business and MIS officer within the Social Care and Education department.


You will work with Conwy schools in line with the Service Level Agreement held with the MIS team in managing and inputting schools' data. You will have daily contact with school and education officers in ensuring the quality of data is maintained and accurate data reports are produced.


You will be responsible for keeping the school MIS systems up to date. This will involve both adding new learners to the system and updating existing information in line with school requests.


We will provide you with relevant training and support to confidently undertake the role. To be considered for this role you will need to have a high level of integrity, personal resilience, be calm under pressure and pay close attention to detail.


Finally, you will need to be a great communicator with strong Microsoft Office skills, with a real passion for delivering excellent customer service.


The ability to communicate confidently, both oral and written, in English is essential and the ability to communicate in Welsh is desirable for this post.


This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.

Manager details for informal discussion:

Andrew Nixon Section Manager - Business & Administrative Support 01492 575587 andrew.nixon1@conwy.gov.uk

Welsh Language Skills:

The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


Click here to discover the benefits of joining Team Conwy.


Learn more about our recruitment process by visiting our Recruitment Process Page


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.