Job Description

Change your job, change your workplace, change your future...

We are actively building diverse teams and welcome applications from everyone

Role: Business Development and Sales Support

Located: Hybrid / Watford

Package: Competitive salary, bonus plus additional company benefits

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.



Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about

Ricoh Today

What you will be doing


When you join the Business Development Sales Support team, you will be provided with full training to enable you to confidently fulfil the following job requirements:


Provide first and second tier training and support to new and existing Sales employees on Siebel SFA primarily (plus other sales process applications), ensuring users are fully confident on how to use our CRM and sales tools and maximizing their engagement Produce management information from Siebel SFA System for varying audiences on a daily, weekly and monthly basis Develop and maintain automated business analysis reports used by all levels and areas of the business Engage in and facilitate process improvement projects, including process automation, as required Ensure the Siebel SFA database is accurate and accounts are assigned correctly Support promotion of good user adoption of Siebel SFA across all sales channels Support the deployment of New Sales Management methodologies Support and interface and work with all departments that will be touched by our CRM, for example SOP, Data Governance, Marketing, Sales Responsible for the data quality held within Siebel SFA through analysis and analytical review Provide coaching, advice and direction to Sales on how to improve data and maintain data to the highest degree

You will ideally have


Knowledge of CRM Tools and Sales Processes Advanced to expert knowledge of MS Excel Excellent interpersonal skills, with the ability to work on own initiative Solid Project management capability Excellent attention to detail with strong analytical skills Good problem-solving ability Ability to communicate effectively at all levels within the organisation Understanding the importance of Best Practice processes

We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible

In return for your commitment, you can expect


We're looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we'll match it with opportunities to create the future.

In return for your commitment, we can offer you:

Flexible and hybrid working in line with role requirements An inclusive workplace Excellent package with solid basic, strong bonus and company benefits including: + A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme
+ Flexible retirement plan
+ Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
+ Company car / car allowance (role-specific), cycle to work scheme
Career development and life-long learning opportunities Opportunity to join a global company

Life at Ricoh:

Ricoh's Core Values

Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society.



For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.

Be part of something bigger

Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers.



By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number of global sustainability accreditations. You can read more about our work toward the UN's 17 Sustainable Development Goals here.




We are an equal opportunities employer

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.



Striving for inclusion and diversity isn't just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.



To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.





Click here to learn more about life at Ricoh.





FUNCTION

Sales

LOCATION

Watford

CONTRACT TYPE

Permanent

CLOSING DATE

03-Feb-2026