Job Description

Flova UK Limited is a leading manufacturer of high-quality taps, showers & bathroom accessories, renowned for combining cutting-edge design with advanced technology. We are dedicated to delivering products that offer exceptional performance and style. With a strong footprint in the UK market, our commitment lies in offering outstanding customer service and driving continued growth and innovation.

Job Overview:

We are seeking a motivated and enthusiastic Business Development Associate to join our team. As the first point of contact for our customers, you will play an essential role in delivering exceptional service, ensuring customer satisfaction, and representing the values of our company. The BDA is responsible for all customer service activities for your customer base. This includes technical and product enquires and will provide support and assistance of the day-to-day functions within the sales office. This involves order processing, making & receiving phone calls, responding to enquiries, and having a good product knowledge.

Main responsibilities but not limited to:

Order processing and answering enquiries for your customer base. Support with customer service and technical queries. Market research and competitive analysis to identify new opportunities. Survey new prospect accounts to understand opportunity. Present prospect accounts to the Business Development Team and create a strategy. Build and maintain relationships with existing customers. Report on sales figures, gather product data and present findings with ideas to improve. Complete productivity reports and sales results to present to management. Receive inbound sales enquiries. Proactively work with customers to help reach targets.

The Person

The Business Development Associate is an energetic, enthusiastic and friendly person who possesses excellent communication skills with both our customer base and our colleagues. You must be able to build relationships with your customers, allowing you to develop sales with new and existing customers.

Essential Skills & Experience

Experience of building relationships with customers. Well organised with good communication skills with customers and colleagues. Motivated, dedicated and reliable. Attention to detail. Competent in Microsoft Office.

Benefits:

Competitive salary. 25 days annual leave, excluding bank holidays. Pension scheme. Ongoing professional development and career progression opportunities. Supportive and dynamic work environment.
08:30 - 17:00, Monday - Friday with a 30 minute lunch break.
A very flexible approach to these hours is required to ensure all tasks and projects are completed and customer communication has been actioned.

Salary based on experience.
Full available on request.

Job Type: Full-time

Benefits:

Company events Company pension Employee discount Free parking
Schedule:

Monday to Friday No weekends
Work Location: In person

Reference ID: FLO-BDA-05