Job Description

About The Role

Business Development Director - Retail Sector

Location:

UK

Reports to:

Senior Business Development Director

Role Overview

At Bidvest Noonan, we're proud to support some of the UK's most recognisable retail brands with exceptional cleaning and security services. We're now looking for a dynamic and commercially minded Business Development Director to support our growth in the retail sector.



This is a fantastic opportunity to shape our strategy, build meaningful partnerships, and secure high-value contracts across supermarkets, shopping centres, department stores, fashion and electronics retailers, and more. If you're passionate about creating opportunities, delivering results, and making a real impact - we'd love to hear from you.

Key Responsibilities

Driving Growth

Support and evolve our UK retail strategy in line with business goals. Build a strong pipeline and set clear revenue targets. Lead tenders, proposals, and commercial negotiations. Expand existing accounts and open doors to new ones. Forge partnerships with property managers, consultants, and retail leaders. Stay ahead of market trends and competitor activity. Collaborate with our Marketing team to craft compelling value propositions. Represent Bidvest Noonan at industry events and forums.

Leading People

Be a role model for positivity, respect, and collaboration. Support our Pathways to Success programme to help colleagues grow. Celebrate achievements and foster a culture of recognition. Promote health, well-being, and open communication. Encourage teamwork and high performance. Champion our commitment to social responsibility.

Building Customer Relationships

Develop trusted relationships with key decision-makers. Understand customer needs and tailor solutions accordingly. Work in partnership with our Innovation team to deliver tailored offerings. Share best practices across our GB and Ireland teams. Ensure compliance with procurement rules and contract standards.

Simplifying and Innovating

What You'll Bring

Proven experience in business development, ideally within retail and facilities management. Strong commercial acumen and negotiation skills. Strategic thinking with hands-on execution ability. Confidence in leading tenders and building senior relationships. A passion for people, performance, and making a difference. Champion innovation and added value in everything we do. Drive accountability, results, and continuous improvement. Collaborate across teams to ensure smooth contract delivery. Use data and insights to guide decisions and measure success.

Key Considerations

This is an exciting opportunity to shape the future of retail services with a team that values integrity, innovation, and impact.

Location

This is a hybrid role which offers the freedom and flexibility of working remotely combined with regular office attendance to facilitate team connection and collaboration.

Person Specification

Area

Essential Criteria

Desirable Criteria

Qualifications

Full clean driving licence. Bachelor's degree or equivalent;

Knowledge, Experience and Skills

Proven track record within the UK market in business development, successful sales of complex solutions/services consulting and service delivery. Deep knowledge of the UK retail market. Prior experience launching new offerings/entering new markets. Developing and implementing business development strategies. Experience managing large-value contracts / tenders, pricing strategy, commercial negotiations. Strong stakeholder management: ability to engage with senior/ executive-level decision makers. Proven ability to develop sales pipelines, manage tender planning schedules and complete bid documents. Exceptional knowledge of pipeline development, driving strong customer retention. Ability to build, motivate and develop teams. Cross-functional collaboration. Strategic thinking, analytical skills, commercial acumen; able to interpret market data, forecast, set objectives. Excellent communication and presentation skills. Ability to manage ambiguity, work in fast-moving environment, adapt to changes in policy or market. Ability to remove barriers and drive innovation. Ability to use a creative approach to influence at all levels, leading the team to meet demanding targets and deadlines within a modern, fast-paced environment and creating a "can do" culture. Ability to assimilate facts quickly and use to articulate benefits and / or risks both internally and externally. Extensive experience in retail sector. Prior experience building or launching new offerings / entering new markets.

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.



We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.



Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.