Job Description

In collaboration with Warner Media, Linen Mill Studios has developed the world's only licensed Game of Thrones Studio Tour at their Banbridge studios where a significant proportion of the globally renowned series was filmed.

This new 'world-class' attraction immerses guests in the fantasy and intrigue surrounding the series through as unparalleled presentation of original sets, costumes and artefacts, together with insights into the skills applied in creating Game of Thrones. Game of Thrones Studio Tour delivers an exceptional visitor experience as well as a deep understanding of the quality of production that produced one of the most watched TV series of all time.

Our team plays a pivotal role in ensuring that Game of Thrones Studio Tour is internationally recognised as a must-see attraction and by making an important contribution to our core mission, vision and values.

This post represents an outstanding opportunity to join a committed and enthusiastic team.

Job Role: Business Development Manager

Location: Linen Mill Studios, Banbridge, Northern Ireland

Responsible to: Head of Sales & Marketing

Responsible for: Driving attraction ticket sales globally for all market segments.

Contract: Full time permanent (39 hours per week) working Monday-Friday including evenings and weekend work to attend travel trade events and functions as required. Minimum 2 Days in the Office a Week

Salary: 40k per annum

Sales Bonus Scheme

ROLE SUMMARY

We are currently seeking a passionate, energetic and dynamic Business Development Manager to join the Sales team. This is a vital role within the team to drive sales, provide operational and administrative support for our B2B travel trade partners and clients globally.

The ideal candidate will have a positive can-do attitude and love working as part of a busy team. Boundless energy, commitment and enthusiasm is required to help build and nurture the reputation of this world-class visitor experience.

The candidate will have responsibility for our individual and group client databases via our travel trade partners and business network. You will support interdepartmental operations, mostly with, but not limited to, the marketing, visitor services and finance teams to ensure efficiency throughout, and to primarily deliver a smooth customer journey.

KEY DUTIES AND RESPONSIBILITIES

Develop and establish sound, effective and professional relationships with all current and prospective trade clients to drive ticket sales and experiences. Responsible to generate leads and convert sales, across multiple categories Day to day key account management of our partnerships. Deliver service excellence across all touchpoints. Effective administration management. Responsible for achieving agreed KPIs. Maintain up to date client database and CRM system. Participate fully in all associated sales activities including research, telesales, market engagement, client entertaining, social events, promotions, and familiarisation visits. Assist and support the annual ticket allocation and commission review for travel trade partners. Generate reports, attend and contribute at meetings as requested. Research and identify sales trends and new sales channels with recommendations.

ESSENTIAL SKILLS AND EXPERIENCE

Minimum two years' management experience in a sales role with focus on generating leads / prospects Ability to lead and manage a team Proven track record of delivering sales, achieving targets and maintaining sales growth. Excellent leadership experience and skill. Ability to generate new leads and build strong relationships with new and existing trade clients. Experience in negotiation and agreeing contracts. Proficiency in IT/ Microsoft Office with strong presentation skills. Excellent planning and organisational skills. Excellent verbal and written communication skills, with attention to detail and precision, fluency in spoken and written English. Excellent organisation, co-ordination, prioritisation and time management skills. Solution focused - self-driven and resilient. Ability to work flexibly (evenings and weekends) as necessary. Hold a valid driving license and access to transport to fulfil the responsibilities of the role.

PEOPLE MANAGEMENT

You will manage all aspects of team management, including recruitment, onboarding, training, and development of sales executives to ensure high performance and engagement. You will provide clear direction, set performance expectations, and conduct regular appraisals and feedback sessions to support professional growth. Your role includes fostering a positive workplace culture, addressing conflicts proactively, and promoting collaboration within the team. You will be responsible for scheduling, managing workloads, and ensuring adherence to company policies and procedures. Additionally, you will act as a mentor and coach, empowering team members to succeed while maintaining accountability and driving results. In addition, you will,

Build and embed a world-class customer focused sales team which reflects GOTST ethos and core values. Build professional and binding relationships with international and local tourism bodies. Develop revenue streams, identifying and exploiting opportunities through seasonal, themed and /or corporate events to drive growth and sustainability. Develop and deliver KPI's aligned to the overall business strategy ensuring KPI's and objectives accurately reflect the overall performance of the business. Act as an ambassador for the Game of Thrones Studios Tour, maintaining existing relationships whilst actively identifying and developing new strategic partnerships to drive sales.

Leadership

Deliver high professional standards by living the vision and mission of the Game of Thrones Studio Tour. Provide effective leadership to inspire, develop and motivate and direct the sales function to deliver and achieve strategic goals. Provide visible and effective leadership and mentor the sales team, creating a supportive yet forward thinking progressive culture which is supported by focus on targets, results and performance. Ensure all communication (internal and external) is effective and enabling. Set clear team objectives and performance metrics that support the delivery of the strategy and ensure the team receives regular performance feedback. Promote collaboration and joined up working with other departments to ensure an appropriately integrated approach to all activities. Participate and engage in team meetings. Work closely with internal teams and external agencies to ensure seamless delivery in line with business priorities.
This list of responsibilities is not exhaustive and includes other non-specified activities deemed necessary to fulfil the needs of the business.

PERKS OF THE ROLE

An excellent opportunity to join the Game of Thrones Studio Tour - a worldwide tourist attraction. Competitive salary Free car parking 34 days annual leave GOTST retail discount Pension contributions Health & Wellbeing Plan Complimentary friends & family GoTST tickets
To apply please submit your CV by clicking the 'Apply Now' button.

Closing date for receipt of CVs is Monday 23rd June at 12pm

Job Types: Full-time, Permanent

Pay: 40,000.00 per year

Additional pay:

Bonus scheme
Schedule:

Monday to Friday
Work Location: In person

Reference ID: BDM1725