Job Description

Black Sheep Support are seeking an experienced and commercially driven

Business Development Manager

to join our growing team and play a key role in driving new revenue and long-term client partnerships.

Do you thrive on winning new business building trusted relationships at decision-maker level, and translating technical IT services into clear commercial value? Are you confident owning the full sales cycle and influencing growth strategy? If so, this could be an excellent opportunity for you.

This is a senior sales role where the successful candidate will be responsible for identifying, developing, and closing new business opportunities, whilst working closely with internal technical teams to deliver tailored IT solutions. You will be expected to bring proven sales experience, strong commercial judgement, and solid knowledge of the IT services landscape.

Key Responsibilities

New Business Development:

Identify, target, and win new clients through a mix of outbound activity, networking, referrals, and existing relationships using a proven script.

Full Sales Cycle Ownership:

Manage the entire sales process from initial prospecting and discovery through to proposal, negotiation, and close.

Consultative Selling:

Engage with senior stakeholders to understand their business objectives, challenges, and IT requirements, positioning Black Sheep Support as a trusted partner.

Account Growth:

Develop and nurture long-term client relationships, identifying opportunities to expand services and increase account value.

Market & Industry Insight:

Maintain strong awareness of the IT industry, competitor offerings, and emerging trends to inform sales strategy and conversations.

Internal Collaboration:

Work closely with technical, service delivery, and leadership teams to ensure solutions are commercially sound and operationally deliverable.

Pipeline Management & Reporting

: Maintain accurate CRM records, manage sales forecasts, and report on performance against targets.
This role requires precision, professionalism, and the ability to follow structured conversations.

Key Skills & Attributes

Significant experience in a business development or sales management role, ideally within IT or managed services. Strong understanding of IT solutions and services, with the ability to confidently discuss technical concepts at a commercial level. Proven track record of winning new business and closing high-value deals. Excellent communication and presentation skills, with confidence engaging senior decision makers. The ability to follow a proven sales script. Commercially astute with strong negotiation and influencing skills. Highly organised, self-motivated, with a positive attitude and a growth mindset. Resilient, results-driven, and motivated by achieving and exceeding targets.

About Us

Black Sheep Support is a specialist provider of

managed IT support

services for SMEs, delivering exceptional technical expertise and outstanding customer service. We focus strongly on Microsoft Modern Work and Security solutions, including Intune, O365 Tenant Security, Email/DNS security, and more.

We pride ourselves on standing out - being 'outstanding in our field' - and we encourage the same commitment, quality, and enthusiasm from every member of our flock. With strong growth plans ahead, it's an exciting time to join us.

What We Offer

Starting salary from 50,000, depending on experience Uncapped commission 25 days annual leave + bank holidays Up to 5 additional days off through our attendance reward scheme Life Assurance after 12 months of service Health Insurance after 2 years of service Early finish on Fridays, birthday leave, regular incentives & team socials Fully stocked kitchen and recreation area with free snacks and drinks Genuine career progression - we're passionate about promoting from within
If you're ready to step into a role where you can help drive meaningful growth, open new doors for the business, and truly become 'outstanding in your field' - we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: From 50,000.00 per year

Benefits:

Additional leave Company events Company pension Discounted or free food Free flu jabs Health & wellbeing programme Life insurance Private medical insurance Referral programme Store discount
Ability to commute/relocate:

Brighton BN1: reliably commute or plan to relocate before starting work (required)
Application question(s):

Why did you leave/are you leaving your most recent role? Why do you want to work in IT sales? The start date for this role is 2nd March, will you be able to commit to this date?
Experience:

IT Support Services: 1 year (preferred) sales: 2 years (required)
Work Location: In person