Job Description

Business Development Manager

Responsible to

: SVP New Markets

Interfaces with:

All Ardent colleagues, customers, suppliers/vendors, clients

Location:

Knowsley, Liverpool.

Date:

July 2025

Salary:

50k-55k Subject to Experience

About Ardent Credit Services Ltd

Ardent, which is authorised and regulated by the Financial Conduct Authority, has a

reputation for providing professional and compliant debt recovery and collection

services to a large range of blue-chip clients. This success has been built on an ethos of

attention to detail, going the extra mile and a desire to be the best. Ardent is a growing

business and aims to be at the forefront of delivering intelligent solutions, formulating

informed decisions through data analysis, to give us the edge in a challenging market.

We are part of the Phillips & Cohen Associates family, with an exceptionally dedicated

team. We know we can only deliver success with great people and great systems.

The Role

An exciting new opportunity exists for an exceptional candidate to fill the newly

created role of Business Development Executive. Based at our Liverpool office at

Moorgate Point, this role will involve working closely with the Sales and CRM team, on

all aspects relating to the acquisition and retention of clients. With particular focus on

prospecting and marketing to help the business achieve its significant growth ambitions.

Key responsibilities of the role will include:

Work closely with the SVP, Market Development, Europe & Asia and the wider Senior Management Team to support and contribute to the organisation's priorities, mission, vision, and core values aimed at increasing Ardent's already dominant position within a highly specialised area Identify profitable business opportunities and key stakeholders across a variety of sectors, typically targeting the UK and Eire largest businesses. Work closely with the SVP, Market Development, Europe & Asia to engage direct with key opportunities and work towards contributing during board level presentations Must be the consummate professional at all times, representing the company during meetings and at corporate events Possess Excellent presentation skills, real tenacity and a will to win.

Required Education/Experience

Three or more years in a business development role within a debt collection agency or similar. Regulation and credit industry best practice, knowledge of debt collection industry Possess the ability to build and maintain good internal/external relations Ability to interface with client relationships of all levels both internally and externally with the utmost professionalism Cope with working under pressure and to deadlines Drive, tenacity and a real desire to turn this golden opportunity into a new career

Other Skills, Knowledge and Abilities

Ability to satisfactorily monitor collection results and to analyse these results in relationship to collection methods & delivering procedural change Outstanding ability to determine collection problems and to find solutions to ensure productivity Demonstrate or acquire comprehensive knowledge and use of all systems including CRM, processes, and reports to maximise collection potential

What's in it for you?

The ability to become a highly regarded Salesperson within the financial service sector Luxurious office environment in a superb location Secure car parking spaces available 29 days holidays per year including 8 bank holidays increasing with tenure Healthcare and Dental Schemes
Company pension plan
Life Assurance
Salary Sacrifice Electric Cars and Cycle2work schemes

Qualifying period applies for these benefits

NOTWITHSTANDING the detail in this job description, the job holder from time to time

will undertake such work as may be determined by their Line Manager and/or a

member of the Senior Management Team consistent with the key tasks of the job.

Job Types: Full-time, Permanent

Pay: 50,000.00-55,000.00 per year

Benefits:

Casual dress Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Store discount Work from home
Schedule:

Monday to Friday
Application question(s):

Experience in Regulation and credit industry best practice, knowledge of debt collection
industry

Experience:

Business development in Debt collection : 3 years (required)
Willingness to travel:

75% (required)
Work Location: Hybrid remote in Liverpool L33 7XW