Job Description

Overview

We are seeking a motivated and organised

Business Development Manager

to support our career consultancy operations. This role involves managing client enquiries, guiding customers through our services, and handling backend administrative tasks. The ideal candidate is confident with technology, communicates well, and can manage multiple responsibilities in a fast?paced environment.

Key Duties

Manage incoming enquiries via phone, email, and online platforms Provide basic career consultation and guide clients through available services Maintain and update client records, spreadsheets, and internal databases Handle backend administrative tasks to support daily operations Prepare reports, summaries, and documentation using Microsoft Office and Google Workspace Follow up with leads and maintain strong client relationships Coordinate with internal teams to ensure smooth service delivery Assist with scheduling, documentation, and workflow improvements Support business growth by identifying opportunities to enhance customer experience

Requirements

6-12 months of experience

in customer service, business operations, consulting, or a similar role Strong communication skills and a professional approach with clients Confident using

Microsoft Word, Excel, PowerPoint

Comfortable working with

Google Sheets, Docs, Drive, Forms, and Google Colab

Ability to multitask, stay organised, and manage time effectively Problem?solving mindset with attention to detail Ability to work independently and take initiative
Job Types: Full-time, Temp to perm
Contract length: 10 months

Pay: From 12.21 per hour

Benefits:

Flexitime Work from home
Work Location: In person