Job Description

Head of Business Development & Growth (HealthTech, Aesthetics & Booking system)

Base Salary:

30,000

Commission:

Uncapped % on all new profit revenue month

Current Combined Revenue:

25 ,000/month

Business & Product Development Manager (Bookings & Marketplace - HealthTech, Aesthetics & Wellness)

Base Salary:

30,000+

Profit Share / Commission:

Uncapped -- based on department growth and net profit contribution

Total On-Target Earnings (OTE):

45,000 - 80,000+

The Mission

Faces is entering its most pivotal growth phase -- evolving from a UK aesthetics platform into a

global health and wellness ecosystem

that unites

patients, practitioners, clinics, and pharmacies

.

At the heart of this evolution are two core divisions you'll lead and develop:
1?

The Booking & Consent SaaS System

- helping practitioners manage clients, consultations, and payments.
2?

The Marketplace & Client Platform

- enabling consumers to discover treatments, book appointments, and purchase health, beauty, and wellness products directly online.

Your mission is simple but demanding: turn these products into revenue engines by improving conversion, strengthening user experience, and expanding commercial partnerships.

You'll bridge product, marketing, tech, and business development -- ensuring each division scales sustainably with clear P&L accountability.

Short-Term Targets (Next 12 Months)

You will play a direct role in achieving these commercial milestones:
?

50,000/month

from Essentials (consumables & marketplace sales)
?

100,000/month

from Bookings, Deposits & Payments
?

1,000 prescription orders/month

?

500 non-prescription product orders/month

? Launch of Client Portal for 100K+ users converting consumer discovery into treatment bookings and repeat product sales

Your Core Responsibilities1? SaaS Bookings & Consent System (B2B Growth)

Grow practitioner adoption and revenue from bookings, deposits, and payments. Work with developers and designers to enhance UI/UX and implement AI-driven automations. Develop commercial partnerships with training academies, clinics, and service providers to increase platform engagement. Improve user retention through CRM automation, rebooking prompts, and loyalty features. Identify and execute on global scalability -- adapting features for multi-market rollout.

2? Marketplace & Client Platform (B2C Growth)

Scale online consumer sales across both prescription and non-prescription products. Build co-branded campaigns with pharmacies, influencers, and wellness brands. Collaborate with marketing to develop conversion-focused funnels for new consumers and existing practitioners. Oversee integration of e-commerce features into the

Client Portal

, turning every treatment into a long-term customer relationship. Analyse purchasing behaviour, top-performing categories, and repeat order rates to guide product and pricing strategy.

3? Product Development & Commercial Growth

Translate user feedback, data insights, and competitor analysis into actionable product updates. Drive new monetisation models -- subscriptions, affiliate sales, advertising placements, and referral systems. Coordinate with the AI and analytics team to refine product recommendations and conversion tracking. Build and manage relationships with suppliers, pharmacy partners, and wellness providers for cross-promotion opportunities. Report directly to senior leadership with performance metrics, ROI insights, and growth recommendations.

Strategic Alignment with the Faces 3-5 Year Vision

Your work contributes directly to Faces' wider mission to become the

"Amazon of Health, Beauty & Wellness"

:

PillarYour Role Client Portal (Consumer Ecosystem) Optimise user experience for patients booking, purchasing, and reordering via Faces.Marketplace (Practitioner & Pharmacy Platform) Expand listings, improve conversion, and increase monthly GMV (Gross Merchandise Value).Bookings, Consent & CareScale SaaS adoption among practitioners globally.Kanvas AcademyPartner with training divisions to onboard new practitioners to the Faces ecosystem.What Success Looks Like

? Booking system processing

>100K/month

? Marketplace generating

>1,500 monthly orders

? Funnel conversion up by

50%+

? New partnerships signed with

brands, clinics, and influencers

? Client Portal becoming the go-to app for booking, purchasing, and reordering treatments

Who You Are

Commercially strategic:

You see the P&L impact of every decision.

Execution-focused:

You don't just build ideas -- you turn them into scalable results.

E-commerce & SaaS fluent:

You understand online purchasing behaviour, checkout logic, and recurring revenue models.

Data-led operator:

You use metrics to prioritise actions and validate growth experiments.

Driven energy:

You're competitive, structured, and thrive in performance-led environments.

Leadership-ready:

You can align tech, marketing, and business teams toward one commercial goal.

Ideal Background

5+ years in product, business, or growth management within a SaaS, marketplace, or e-commerce environment. Proven record of driving revenue growth and optimising digital funnels. Experience working with cross-functional teams (dev, marketing, ops). Understanding of Marketplace and SAAS booking systemsaesthetics, healthtech, or wellness industries is advantageous. Strong analytical, leadership, and partnership-building skills.

Your Growth Path

This role is designed to evolve into

Head of Bookings & Marketplace

-- overseeing global expansion, P&L ownership, and future consumer ecosystem development.

As revenue milestones are achieved, you'll play a critical part in preparing the Faces ecosystem for

international expansion, investment, and potential IPO positioning.

Interview Challenge

Scenario:

"The Faces Booking & Marketplace divisions currently generate 25K/month combined. You have 6 months to hit 100K/month. You have access to design, development, and marketing resources. What are the top 3 strategies you'd deploy and how would you measure success?"

We're not looking for buzzwords. We're looking for your commercial logic, prioritisation, and understanding of scalable growth.

Job Type: Full-time

Pay: 30,000.00-60,000.00 per year

Work Location: In person