Job Description

Having fun matters, so we let the good time roll!



We're excited to be recruiting for a Business Development Manager with great sales and leadership skills to support our Wandsworth site.



Situated in Southside Shopping Centre, Gravity Max is the UK's biggest name in active entertainment. With attractions such as E-karting, Bowling, Golf, VR, Arcade, Darts and multiple fully equipment meeting spaces. We're also home to the Newton's Sports Bar a great place to play pool, or watch live sport.



More about you



As Business Development Manager, you will play a pivotal role in positioning Gravity MAX as the go-to destination for group, social, and corporate event bookings across regional and national markets. Reporting into the Head of Group and Events sales and working closely with the General Manager you will focus on driving revenue growth through strategic outreach, relationship management, and creative sales development.



This is a high-impact role for a self-motivated and results-driven individual with a proven track record in business development, particularly in B2B and B2C venue/event sales. You'll be responsible for identifying new opportunities, nurturing existing partnerships, and showcasing our unique venues to a broad audience.



Key accountabilities and responsibilities



1. Sales & Income Generation



Proactively identify and approach new direct and agency clients to position Gravity MAX as a venue of choice

Meet and exceed monthly sales targets across group, social and corporate bookings

Take a consultative approach to sales, ensuring client needs are exceeded while maximising revenue

Convert inbound leads generated by our booking partners (e.g., Hire Space, HeadBox)

Develop compelling proposals and negotiate commercial terms with clients and suppliers

Research and identify regional sales and partnership opportunities to drive awareness and sales



2. Client Relationships & Account Management



Build and nurture long-term client relationships to encourage repeat bookings and referrals

Serve as the main point of contact from initial enquiry through to event handover

Conduct site visits and venue showcases to drive conversion

Represent Gravity MAX at networking events, exhibitions, and trade shows to promote the venue and develop leads



3. Market Insight & Sales Strategy



Monitor competitor activity and industry trends to inform and adjust sales strategies

Identify new audience segments and partnership opportunities to grow market share

Share client and market feedback to support the evolution of pricing, packages, and experiences

Where appropriate collaborate with our marketing team to highlight and promote our groups and events proposition regionally.



4. CRM Management & Reporting



Maintain accurate records of leads, pipeline activity, and confirmed bookings in the CRM system

Produce weekly reports detailing sales activity, meetings, and pipeline progress

Ensure data integrity and visibility across the sales process



5. Operational Handover & Collaboration



Work closely with the venue operations and event teams to ensure client briefs are delivered to the highest standard

Provide comprehensive handovers and, where necessary, support with pre-event planning to ensure seamless execution



Your experience



Proven experience in event sales, venue sales, or hospitality business development

Strong B2B and B2C sales skills with a demonstrable track record of hitting targets

Excellent interpersonal and communication skills, both written and verbal

Confident in presenting to and influencing senior stakeholders

Comfortable working independently and bringing a creative, entrepreneurial mindset to the role

Well-organised and capable of managing multiple projects simultaneously

Strong network of industry contacts (preferred but not essential)

Prepared to for work from the venue or attend off site client meetings three days a week and use the remaining days for proactive sales outreach and reporting.



What's in it for you?



Free entry to our Gravity Active trampoline parks

75% discount on Gravity Max activities

Discounted food while on and off shift

Health care scheme