Job Description

Role: Business Development Officer

Location: The Wellington Hospital, St Johns Wood, London

Full time 37.5 Hours per week, Monday to Friday, on site

Permanent

Salary: Depending on experience

We have an exciting opportunity to join The Wellington Hospital Business Development team. This is a fantastic opportunity for anyone who is looking to expand their skills and experience within Business Development.


Within this role, you will provide sales and administrative support to the Head of Business Development and Business Development Leads and Managers (BDLs, BDMs), enabling the BDLs and BDMs to maximise the time spent engaging with consultants and enable key elements of the Wellington Hospital growth strategy.


To be successful in the role, you will need to provide excellent customer service and engagement to key stakeholders within the business, adjusting and tailoring your approach to meet individual needs.

Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in our Business Development team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you'll do:

Develop and implement more efficient processes for onboarding new consultants, including handling all administrative tasks, coordinating training, and supporting ongoing issue resolution Support the Business Development team by liaising with consultants, consultant secretaries, and internal departments during onboarding Ensure timely setup of consultant systems, including logins, email, CWS (Community Wide Scheduling) diaries, Patient Keeper, Meditech, HCA web profiles and other relevant platforms With support from relevant stakeholders, provide training and support to consultants and their secretaries to improve engagement and optimize system usage, including delivering face-to-face sessions when needed Monitor and improve consultant onboarding experiences, identifying areas for process enhancement and increased efficiency Coordinate updates to internal databases, project plans, and stakeholders on consultant onboarding progress Resolve system-related issues for consultants promptly and escalate as necessary Prepare regular reports on progress, gaps, and opportunities related to consultant onboarding and engagement Assist with other Business Development projects as directed

What you'll bring:

Educated to degree level. If you do not have a degree, or healthcare related qualification, a background in business, sales and/or sales administration is important. Exceptional candidates that do not have a degree will be considered based on other relevant experience and a demonstrable track record of delivery Excellent organisation skills and ability to prioritise and work in a fast-paced environment Excellent experience in providing administration support, be able build good relationships easily and work collaboratively with colleagues and customers. great attention to detail and be able to work well in a team as well as on your own initiative Outstanding communication skills are paramount as you will constantly be communicating with internal and external customers

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over 500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.


By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You'll be eligible for:

25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.


Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

Unique and Individual

: We recognise and value everyone as unique and individual

Kindness and compassion:

We treat people with kindness and compassion

Honesty, integrity and fairness:

- We act with absolute honesty, integrity and fairness

Loyalty, respect and dignity:

We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.


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