Opportunity information
Salary 11778 per year
Duration 18 months
Advert closing date 31/10/2025
Description
Kickstart your career with Osteopaths for Industry a sister company for Thrive4Life as a Business Growth Apprentice! Support our busy training operations with admin, client care, scheduling, and data. With a new website and AI-driven CRM launching, this is a rare chance to gain real responsibility, mentoring, and grow in a modern, friendly company.
This is a rare opportunity to join Osteopaths For Industry (OFI), a long-established leader in workplace health & safety training. Based at our Esher office (just 8 minutes from the station), you'll be part of a small, friendly, and supportive team that works with some of the UK's best-known organisations -- including Buckingham Palace, the BBC, and major blue-chip companies.
You'll work closely with our Operations Manager, and gain mentoring from senior company leadership while developing hands-on skills in administration, client service, and data management. Alongside this, the role provides valuable exposure to finance, sales, marketing, and delivery, giving you a 360 view of how a modern training business operates and grows.
Purpose of the Role
To provide day-to-day administrative support to ensure the smooth running of OFI's training courses from initial enquiry through to post-course administration, while also contributing to our innovative, data-driven client engagement strategy.
Duties and Responsibilities
Handle and follow up on training enquiries by phone and email.
Schedule courses, liaise with trainers, and coordinate logistics (venues, hotels, equipment).
Prepare and send pre-course materials and process post-course certificates and feedback.
Maintain accurate records in our CRM system (Salesforce).
Assist with client communications, marketing and outreach campaigns and process improvements.
Support office administration, including document preparation, filing, and phone handling.
What You'll Gain
Mentoring and support from experienced managers.
Broad exposure to the business lifecycle: finance, sales, marketing, delivery, and client service.
Practical skills in CRM systems, scheduling, logistics, and administration.
Real responsibility from day one in a professional yet supportive small team.
An apprenticeship qualification, plus genuine opportunities to expand your role and grow with the company.
This is more than just an admin role -- it's a launchpad for your career in business operations, with the chance to be part of a company modernising with a new website and an AI-powered client relationship platform.
Entry requirements
The successful apprentice will have previously obtained maths and English GCSEs 9-4/A*-C or equivalent. In addition to this ideally a Level 3 qualification or some work experience would be advantageous though not essential.
Training to be provided
Our apprentice will receive direct, hands-on training and guidance from their line manager, the Operations Manager, as well as ongoing support from senior leadership and the wider team. This ensures close mentoring, regular feedback, and the opportunity to learn from experienced professionals across all aspects of the business.
This role is aligned to the Business Administrator Apprenticeship Level 3 Standard . You'll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data management, and business improvement. You will attend Kingston College for your off the job training.
Things to consider
Your main base will be Esher, Head Office. 8-minute walk from Esher Station (served by South Western Railway)
There will be regular pay rises with completion of clear KPIs being achieved.
Skills required
Array
Future prospects
This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator. The skills gained, including administration, client service, and data management, are valued in all sectors. This foundation prepares candidates for various careers or senior roles.
Hours per week 30
Working week Monday - Friday
Apprenticeship standard Business administrator (Level 3)
Esher, Surrey, England, KT10 8HH
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