Job Description

At Orchard Care Homes, we understand that our ability to continue our commercial success story and deliver exceptional care is underpinned by our ability to make informed, data driven decisions. As we embark on implementing a new Business Intelligence (BI) system, we're looking for a Business Intelligence Analyst to play a key role in transforming our data landscape.



This role is based in the Support Centre in Harrogate - 4 days a week and 1 day a week WFH.



If you thrive on turning data into impactful insights and driving meaningful change, apply now to join us on this exciting journey!

Key Responsibilities:

Develop, design, and maintain dashboards and reports to support commercial, operational, HR, and quality metrics.



Integrate and transform data from multiple systems, including billing, rostering, people, and quality platforms.



Collaborate with internal stakeholders to understand business requirements and translate them into effective BI solutions.



Extract, clean, and transform data for visualisation and reporting purposes.



Implement data governance and best practices for BI development and data security.



Provide training and support to business users on how to utilise BI dashboards effectively.



Stay up to date with BI tools, updates, features, and best practices.

Key Requirements:

Bachelor's degree in one of the fields - Computer Science; Information Systems; Business Administration; Statistics or Mathematics; Economics or Data Science.



Self-motivated and capable of working independently, with a proven history of proactively identifying and implementing improvements.



Proven experience as a BI Analyst or similar role.



Strong proficiency in data visualisation and dashboard development tools (e.g., Tableau, Power BI, Qlik, or similar), Power Query, Excel and data modelling.



Experience integrating BI tools with billing, HR, and operational systems.



Proficiency in SQL and experience with database management systems.



Strong problem-solving skills and attention to detail.



Ability to work collaboratively with cross-functional teams.



Excellent communication and presentation skills

Benefits:

Access to Blue Light Discount Card & App.



Excellent training and progression opportunities, from day one, with career pathways to enable you to grow and develop.



Recognition schemes, such as 'Making a Difference' and an annual awards ceremony



Access to Company supported pension scheme, with contributions by salary exchange



Access to our 24/7 Employee Support Hub offering confidential support on personal and professional issues



About Orchard Care Homes



Orchard Care Homes has been providing care for older people for over 15 years. We are committed to being at the heart of the local community and delivering the same level of care that we would all wish for our loved ones. We are proud to share with you that all homes have been rated Good by CQC.