Job Description

The Business Manager will work across the West IHC Therapy Services as a key member of the Senior Leadership Team, supporting the planning, performance and accountability agendas across the senior team and its services, and deputising for members of the Senior Leadership Teams as required.
This post-holder will manage a range of improvement projects and will coordinate and build relationships across the Health Community and Corporate teams, as well as wider partners. Maintaining a business view across all services in the West IHC Therapy Services ensuring consistency and collaboration across and advising and supporting senior managers where required.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Operational Management
Work as part of the West IHC Therapy Services Senior Management Team to ensure the delivery of operational and performance targets.
Leadership & Communication
Be an effective leader motivating staff within the team and supporting the Senior Leadership Team.
Planning, Performance, Organisation and Project Management
Work with services to develop and produce monthly and annual performance reports in conjunction Service Leads and the Business and Planning Manager, and lead on any Health Community Reports as required, working closely with corporate services.
Finance
To be proactive in controlling expenditure within own budgetary responsibility and to be responsible for effective budget management for area of responsibility.
Service Improvement, Planning & Modernisation
To research and benchmark against national standards and neighbouring Health Boards to recommend and influence sustainable service improvements to the Senior Management Team.
Information and Performance Monitoring
Lead the monitoring and performance of Therapy Services teams
Human Resources / Workforce & Development
Managerial responsibility for all administrative, secretarial and clerical staff within the service and Line Management responsibility for other staff members / departments as delegated by the operational Manager.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
04 September 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
48,527 to 55,532 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
050-AC625-0925
Job locations
Ysbyty Gwynedd
Penrhosgarnedd
Bangor
LL57 2PW
Job description
Job responsibilities
You will be able to find a full and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Quallifications
Essential

• Management or professional qualification at postgraduate level or demonstrated equivalent knowledge and experience
• ILM management level 4 or equivalent qualification / level of work experience and knowledge. Commitment to achieve within 2 years if not held
• Prince 2 practitioner, similar qualification, or equivalent level work experience and knowledge. Willingness to achieve in 2 years if not held
• In-depth knowledge across a wide range of Health Board services, systems and procedures
• Thorough knowledge of the NHS and the issues facing it
• Evidence of continuing personal and professional development

Desirable

• Knowledge of information systems

Experience
Essential

• Significant experience working within NHS setting
• Experience of managing successful change across professional boundaries, building and maintain relationships
• Able to provide examples of real progress against key objectives in the development and delivery of services within the Acute/Community sector Multi-agency working at strategic level
• Leadership and major change management
• Experience of developing business plans and business cases which reflect / support corporate objectives
• Successful track record with evidence of business and operational planning
• Experience of significant resource management - financial, human and capital
• Experience of significant resource management - financial, human and capital

Aptitude and Abilities
Essential

• Ability to communicate effectively at all levels of the organisation and at Director level with external organisations
• Sound financial management
• Ability to analyse, interpret and convey highly complex information tailored to its audience
• IT literate covering multiple software packages - Office 365 package, Teams (email, word processing, spreadsheets, database, presentation and clinical information systems.)

Desirable

• Political awareness

Person Specification
Quallifications
Essential

• Management or professional qualification at postgraduate level or demonstrated equivalent knowledge and experience
• ILM management level 4 or equivalent qualification / level of work experience and knowledge. Commitment to achieve within 2 years if not held
• Prince 2 practitioner, similar qualification, or equivalent level work experience and knowledge. Willingness to achieve in 2 years if not held
• In-depth knowledge across a wide range of Health Board services, systems and procedures
• Thorough knowledge of the NHS and the issues facing it
• Evidence of continuing personal and professional development

Desirable

• Knowledge of information systems

Experience
Essential

• Significant experience working within NHS setting
• Experience of managing successful change across professional boundaries, building and maintain relationships
• Able to provide examples of real progress against key objectives in the development and delivery of services within the Acute/Community sector Multi-agency working at strategic level
• Leadership and major change management
• Experience of developing business plans and business cases which reflect / support corporate objectives
• Successful track record with evidence of business and operational planning
• Experience of significant resource management - financial, human and capital
• Experience of significant resource management - financial, human and capital

Aptitude and Abilities
Essential

• Ability to communicate effectively at all levels of the organisation and at Director level with external organisations
• Sound financial management
• Ability to analyse, interpret and convey highly complex information tailored to its audience
• IT literate covering multiple software packages - Office 365 package, Teams (email, word processing, spreadsheets, database, presentation and clinical information systems.)

Desirable

• Political awareness

Skills Required