Job Description

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

Join Our Team as a Business Operations Analyst at Gallagher!

Are you passionate about driving operational excellence and facilitating change in the insurance industry? Gallagher, a global leader in insurance brokerage and risk management, is looking for a dedicated Business Operations Analyst to join our Retail Operations team. This role is your chance to create impactful tools and processes that support our colleagues and improve our operational initiatives.

How you'll make an impact

Creating and Developing Processes

:

Develop simple processes to facilitate continuous improvement and support the change journey

Supporting and Leading Operational Change Initiatives

:

Provide support and engage in projects aimed at operational change

Nurturing Colleagues

:

Guide colleagues through acquisitions to align with the Gallagher Way

Building and Maintaining Links

:

Establish strong connections with the Retail Business and Central functions to ensure key Business Partners are involved in operational decisions

Collaborating with Business Operations Colleagues

:

Work collaboratively to ensure team objectives are met

Support Improvement identified by BQA:

Working closely with BQA where audits have identified further improvements

Becoming a Subject Matter Expert

:

Develop expertise in key centralised activities.

Understanding Consumer Duty Principles

:

Have a strong understanding of Consumer Duty principles

Continuous Learning and Development

: Continue personal development and support the education of colleagues

About You

Industry Knowledge:

Experience in Insurance or Financial Services is highly desirable.

Proven Track Record:

Consistent history of delivering against deadlines within a regulated environment.

Strong Communication Skills:

Ability to work effectively and collaboratively with colleagues and stakeholders at all levels.

Passion to Learn:

Eagerness to continuously learn and grow in a dynamic environment.

Organisational Skills:

Ability to multitask, coordinate, and plan workload effectively in a fast-paced setting.

Team Contributor:

Strong team player who can also excel in solo projects, supporting problem-solving and developing creative solutions.

Attention to Detail:

Recognises potential issues and identifies innovative ways of working.

Technical Proficiency:

Good technical knowledge and capability, with proficiency in using a variety of internal systems.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.


Below are the

minimum core benefits

you'll get, depending on your job level these benefits may improve:

Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance

Other benefits include:

Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.


Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.


Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.


We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know.


Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.


Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.


Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.


Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.