Job Description

Details

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Reference number

415330

Salary

40,661 - 46,613
Per annum, pro rata
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Senior Executive Officer

Contract type

Permanent

Type of role

Administration / Corporate Support

Business Management and Improvement

Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Bristol

About the job

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Job summary

The Business Operations Manager will be responsible for developing project plans and collaborating to ensure projects are managed effectively. They will maintain strategic oversight and coordinate projects, events, and operational plans across the South West. Additionally, they will present concise reports to the Senior Management Team on the region's activities.


Reporting to the Head of Regional Engagement, the postholder will support engagement activities with external stakeholders. They will also lead the coordination of external events that promote the region's priorities.


Working closely with the Head of Business Operations, the postholder will ensure that we have the necessary workforce to achieve our priorities. They will also provide project support for finance and HR commissions. By building successful relationships, they will identify opportunities for continuous improvement.


This is a site-based role with occasional requirements to travel nationally.

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Working for your organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.


UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Job description

Project Management

Develop project plans and collaborate across teams to deliver projects efficiently. Maintain governance structures to ensure the Wider Leadership Team operates effectively. Monitor and report to the Senior Management Team on progress towards objectives, identifying risks and mitigation measures. Identify opportunities for continuous improvement.

Stakeholder Engagement

Assist with the implementation of the regional engagement plan by collaborating with external stakeholders in the South West. Lead the development of a schedule of events in accordance with the regional engagement plan.

Operations Management

Collaborate with the Head of Business Operations on developing and implementing the regional workforce strategy. Support workforce projects, including staff away days and responding to the People Survey results. Assist with finance and Human Resources (HR) projects. Design and establish efficient processes to support operational delivery.

Operational management

Actively seek to identify, recommend, and implement improvements. Manage the co-ordination and completion of various directorate submissions for monthly and quarterly business returns (i.e., quality plans/self-assessments, scorecard) and internal audits. Manage the co-ordination and maintaining of up-to-date tactical team risk registers for the Directorate and ensure there is effective two-way flow of risk related information up to the Senior Team including a tracking mechanism and escalation process. Undertakes procurement activity in liaison with Procurement Professionals.

Human Resources Management

Support the senior management team to plan, implement and coordinate delivery of an effective training and development programme for the Directorate working in liaison with Learning and Development (L&D) and Workforce colleagues were appropriate.
Oversee and recruitment activity for the directorate working with recruitment, HR and Finance teams where appropriate.

Support the successful induction of new staff into the Directorate or Centre, including organisation of new IT equipment, passes etc.


Planning and Organisation

Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with business priorities. Contribute to short-, medium- and long-term business plans, achieving quality outcomes. Oversight of key directorate projects, including working with project and programme professionals to create and maintain effective project management plans and processes. Develop and implement effective records management processes relevant to business needs and ensure they are maintained. Contribute to the development of key performance indicators for the successful assessment of individual and work area's success.

Person specification

Essential role criteria

Significant relevant experience working in a business support role, including experience of monitoring budgets and procurement processes. Analyse and use a range of relevant, credible information from internal and external sources to support decisions, communicating in the most appropriate style Ability to deal with complex matters and difficult situations, requiring persuasion and influence Ability to plan for long and short-term and adjust plans and resource to meet requirements You think ahead to anticipate, identify, and address any risks or problems before they occur. An understanding of and commitment to equality of opportunity and good working relationships.

Desirable role criteria

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Experience of managing projects and reporting risk Knowledge of project principles, techniques, and tools Ability to use digital tools and understand where they can best be deployed

Benefits

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Alongside your salary of 40,661, UK Health Security Agency contributes 11,779 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97%

Things you need to know

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Selection process details

This vacancy is using Success Profiles and will assess your Behaviours, Strengths and Experience.

Stage 1: Application & Sift

You will be required to complete an application form. You will be assessed on the listed (6) essential criteria, and this will be in the form of a:

Application form ('Employer/ Activity history' section on the application) 1000 word supporting statement

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

Longlisting:

In the event of a large number of applications we will longlist into 3 piles of:

Meets all essential criteria Meets some essential criteria Meets no essential criteria

The following will be taken through to the next stage:

Meets all essential criteria

Shortlisting:

In the event of a large number of applications we will shortlist on the following:

Significant relevant experience working in a business support role, including experience of monitoring budgets and procurement processes. Analyse and use a range of relevant, credible information from internal and external sources to support decisions, communicating in the most appropriate style Ability to plan for long and short-term and adjust plans and resource to meet requirements

Desirable criteria may be used in the event of a large number of applications / large amount of successful candidates.


If you are successful at this stage, you will progress to interview & assessment


Please do not exceed 1000 words. We will not consider any words over and above this number.


Feedback will not be provided at this stage.


Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Stage 2: Interview

You will be invited to a (single) face to face interview.If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.


Behaviours, experience, and strengths will be tested at interview.


You will be asked to prepare and present a 5-10-minute presentation. The subject of this will be sent to you prior to interview.


The Behaviours tested during the interview stage will be:

Seeing the bigger picture (Lead behaviour) Changing and Improving Communicating and Influencing

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Eligibility Criteria - External

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Location

This role is being offered as hybrid working based at our Bristol office.


We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month). Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.


You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.


Link below:


Artificial intelligence and recruitment , Civil Service Careers

Internal Fraud check

If successful for this role as one aspect of pre-employment screening, applicant's personal details - name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.

Careers website

Please visit our careers site for more information https://gov.uk/ukhsa/careers



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Gurkamal Bhambra Email : gurkamal.bhambra@ukhsa.gov.uk
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Recruitment team

Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints@ukhsa.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website: https://civilservicecommission.independent.gov.uk