Job Description

About the Role

Growth is exciting but only if you can manage it.

If you're the kind of person who sees chaos and instinctively brings clarity, builds structure around ambition, and aligns people behind a plan, we're building something you'll want to be part of.

At

Nationwide Utilities

, we sit at the intersection of energy, technology, and sustainability advising some of the UK's most energy-intensive businesses on how to reduce costs, decarbonise operations, and plan for a smarter future. Headquartered in Kensington, we've spent the last 25 years earning our reputation for sharp commercial thinking and exceptional client outcomes especially across sectors like data centres, logistics, and industrial manufacturing.

Now, we're scaling fast. We're expanding our team, building out new service lines, and investing in AI, automation, and operational excellence at every level of the business. We're looking for a strategically minded operator, someone structured, smart, and commercially aware to work directly with our MD and help us build the internal engine that powers our next phase of growth.

We're looking for an exceptionally organised and commercially aware Business Operations & Talent Manager to work directly alongside our MD, helping to drive recruitment, streamline operations, and implement structure across a fast-growing consultancy.

You'll be joining at a critical moment. We're expanding aggressively and need a strong operational mind to help us scale effectively. You'll work hand-in-hand with the founder to build recruitment pipelines, coordinate with department heads, and design clear operational frameworks that bring structure and accountability to a busy, high-performing team.

This role is not about personal assistance. It's about leadership support, strategic input, and operational delivery. You'll be a key internal figure and sounding board to the MD, helping turn ideas into plans, and plans into action.

We need someone who is highly structured, a strong communicator, confident managing projects and people, and fully fluent in modern tools, especially AI platforms and Microsoft Planner, which will form a core part of your daily workflow.

Key Responsibilities

Work directly with the MD to drive business-critical initiatives Lead on internal recruitment processes, aiming to hire at least two commercial/marketing roles monthly Coordinate hiring managers, scheduling, and follow-up to ensure momentum is maintained Own and manage the company's internal Planner boards, aligning tasks, owners, and priorities across teams Help design and implement processes to support departmental growth Track progress and accountability across operational and commercial activities Prepare briefings, update decks, meeting agendas and summaries for internal execution Support coordination of team communications, internal updates and milestones Champion the use of AI tools to optimise day-to-day efficiency across admin and planning

What We're Looking For

Experience supporting senior leaders in high-growth, commercial or operational environments Exceptional organisational skills - you enjoy planning, structure, and clarity Strong written and verbal communicator who can drive action without needing to chase A confident, proactive mindset and high emotional intelligence Experience with recruitment coordination, internal hiring processes or agency comms Absolute comfort using AI tools such as ChatGPT, Notion AI, Microsoft Copilot etc. Solid understanding of productivity tools - particularly Microsoft Planner, Excel, Outlook Curious and motivated - able to grow the role alongside the business

What You'll Get

Salary of 45,000-55,000 depending on experience Growth Share Scheme - share in the value you help build Exposure to leadership-level strategy and operational decision-making An exciting and varied role with room for growth Regular use of AI and tech tools to enhance your impact A dynamic, ambitious team based in our Kensington HQ

About Nationwide Utilities

We're a leading independent energy consultancy working with the UK's most energy-intensive businesses, especially across data centres, logistics, and industrial sectors. Our work helps clients reduce costs, improve sustainability, and plan for long-term energy resilience.

After 25 years in the sector, we're entering a new growth phase. We've relocated to modern offices in Kensington and are doubling our headcount to support our rapid expansion into renewables, grid connections, and smart energy tech.

Our culture is entrepreneurial and close-knit. We care about doing great work, moving fast, and supporting one another. We're deeply committed to integrating AI and automation across all aspects of our business, and we invest heavily in the people who drive our success.

If you're highly organised, commercially sharp, and want to help scale something ambitious, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 45,000.00-55,000.00 per year

Benefits:

Employee stock ownership plan
Schedule:

Monday to Friday
Application question(s):

We're growing quickly new hires every month, evolving teams, and shifting priorities. If you were stepping into this role tomorrow, what would you focus on in your first 60 days to bring clarity, consistency, and impact? AI tools like ChatGPT and Microsoft Copilot are embedded in our daily work from planning and reporting to internal comms and recruitment. How have you used AI in your work so far, and how do you see it helping you operate at a higher level in this role?
Work Location: In person

Application deadline: 29/07/2025
Reference ID: BOTM0725