Job Description

Job Title: Business Relationship Executive

Salary:

30,000+ OTE (25,000-27,000 FTE basic, dependent on experience)

Contract:

Full Time, Permanent

Location:

Doncaster, with regular local travel required

Benefits:

25 days annual leave (plus bank holidays), increasing with length of service + 1 day off for birthday
Health Cash Back Plan
Pension Scheme
Commission based on new member sales performance Mileage allowance for business travel Local discounts including discounted gym membership
*Subject to scheme rules and eligibility

About the Role

Due to exciting expansion plans and a growing business community, Doncaster Chamber is recruiting a dynamic and driven

Business Relationship Executive

to join our existing team. This role is crucial in developing the Chamber's membership base by engaging prospective members, generating leads, and building long-term business relationships. This role sits at the heart of the Chamber's mission to support and champion local business success.

This is a proactive sales and relationship-building role, suited to a confident self-starter with a proven track record in business development or B2B sales.

Key Responsibilities

New Member Acquisition & Lead Generation

Proactively seek out new business membership opportunities via cold calling, networking, social media, referrals, and inbound website enquiries. Develop and maintain a robust sales pipeline and schedule appointments with prospective members. Conduct face-to-face and virtual meetings with potential members to present the Chamber's services and benefits. Accurately maintain sales records and update CRM with prospect and lead information.

Relationship Management & Community Engagement

Represent Doncaster Chamber at business and networking events to enhance visibility and engage the business community. Identify opportunities for member businesses to get involved with sponsorship, advertising, and promotional services and refer accordingly.

Reporting & Sales Support

Provide regular updates on pipeline of new business Support team colleagues with strategic sales campaigns and promotional membership drives.

Event Support & Stakeholder Collaboration

Attend and contribute to Chamber events to support member engagement and recruitment. Collaborate with internal teams and external partners to promote Chamber services and raise awareness of the Chamber's impact across the region.

Person Specification

Essential:

Minimum 2 years' experience in a sales, business development, or account management role. Demonstrable ability to meet and exceed targets in a professional B2B sales environment. Excellent communication, negotiation, and presentation skills. Confidence and professionalism when networking or meeting with business leaders. Highly organised, self-motivated, and capable of managing workload independently. Strong IT skills, including use of CRM systems and Microsoft Office suite. Full UK driving licence and access to own vehicle for business use.

Desirable:

Knowledge of the South Yorkshire business landscape. Understanding of membership-based organisations or not-for-profits.

Key Performance Indicators (KPIs)

A minimum of 12 new members recruited monthly (staggered over the initial 4 months) Conversion rate of qualified leads to members Sales pipeline growth and accuracy Quality of engagement and feedback from new members Referrals or upselling of additional Chamber services (e.g. sponsorship, advertising)
Job Types: Full-time, Permanent

Pay: 25,000.00-27,000.00 per year

Benefits:

Company events Company pension Free parking On-site parking
Work Location: In person