Job Description

Date live:

26/06/2025

Business Area:

Business Relationships SME

Area of Expertise:

Relationship Management

Contract:

Permanent

Reference Code:

JR-0000058070

Join Relationship Management, to build and maintain relationships with customers, clients, stakeholders, and strategic partners. Your focus will be on driving business growth through effective relationship-building and delivering tailored solutions to meet client needs.

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As a Business Relationship Manager, you will be looking after SMEs ranging from 1 million to 5 million turnover. Using a data-driven contact strategy, you will build and maintain rapport with those clients, supporting their growth through seeking opportunities to meet their business banking needs. You will be goal-driven to ensure the success of your clients, colleagues and your own development. This role will cover a large area from Camden to Whitechapel and areas within the A406. Your base branch will be Camden and you will be expected to work from the branch each week, as well as get involved in community work and events. Collaboratively, you will work across Barclays International, 360 Retail arm and Wealth. You will be the face of Barclays when you visit clients at their premises. Managing your diary effectively, you will be able to create work-from-home opportunities in between visiting clients and supporting colleagues and clients in your base branch.



To be successful as a Business Relationship Manager, you should have experience with:



Experience in client relationship management

Experience using BUK Salesforce or at least an understanding of it

Financial analytical skills.

Driving performance.



Some other highly valued skills may include



Coordinating with and building a network of external and internal stakeholders

Business banking sme experience

Lending experience



You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.



This role will be based in Camden.



This role will be based in Camden.



Purpose of the role



To develop and execute sales strategies to generate new business, maintain and grow relationships with existing clients, and achieve revenue targets.



Accountabilities



Development and maintenance of relationships with clients, understanding their financial needs and objectives.

Presentation and pitching of financial products and services to clients, tailored to their requirements.

Liaison between clients and internal teams, ensuring smooth execution of client requests.

Stay updated on market trends, financial products, and industry regulations.

Collaboration with research analysts and other teams to provide clients with insights and market updates.

Negotiation of terms and agreements with clients to finalise sales transactions.



Assistant Vice President Expectations



Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.

Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.

Take ownership for managing risk and strengthening controls in relation to the work done.

Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.

Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.

Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.

Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.

Influence or convince stakeholders to achieve outcomes.



All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.



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Reasonable adjustment

Our purpose

Equal opportunities

Right to work statement

This is Barclays London



Our global HQ is in Canary Wharf, at the heart of London's financial district. There are over 10,000 colleagues here - a hugely diverse workforce made up of the world's best financial and tech talent. If you love the buzz of city life, this is the place to be.



Supporting active commuters

Time to connect

Wellbeing in focus

Advanced trading floors

Be you. Be valued. Belong.



We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.



You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.



Learn more

Application Process

Your application



We'll ask for information about you, your CV and cover letter.



1

Your assessment



Covering your behaviours and ability at work.



2

Your interview



Exploring your past experiences and skills.



3

Next step



We'll request additional information so that you can complete our screening process



4



Working flexibly



We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.



Hybrid working



We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, 'anchor', days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.



Barclays is built on an international scale.



Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.

And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we'll encourage you to embrace mobility, exploring every part of our operations as you build your career.