Job Description

Important notice

In line with our redeployment policy, we'll prioritise applications from National Trust employees who are under formal notice of redundancy.

As our Business Services Coordinator working at Winchester City Mill, you'll be responsible for maintenance of health, safety and security compliance actions and records to National Trust standards, finance reporting and the day-to-day management of contracts relating to the building's utilities. The role a permanent contract at 22.5 hours per week over three days, ideally Wednesdays, Thursdays and Fridays with weekend day twice a month. The role involves duty management and some lone working. Staff of City Mill can use the staff car park on-site.



What it's like to work here:Winchester City Mill forms part of a wider portfolio of properties including Hinton Ampner and Uppark. Whilst this role is based at the Mill, the Facilities and Support Services team spreads across the whole portfolio, working to keep our buildings and facilities safe and compliant and our business operations running efficiently.


Reporting to our Facilities & Support Services Manager, at the Mill you'll be working alongside our Mill operations Manager, Volunteers, Cafe team and Visitor Experience team on the presentation and operation of the site.


You'll be working with external contractors to help us to keep our properties well maintained. As a member of duty management at the Mill, you'll be helping to keep our visitors safe and happy.


There are plenty of opportunities to develop your skills through National Trust training courses.



What you'll be doing:Day to day, you'll be coordinating finance reporting, soft facilities management (security, fire, cleaning and waste contracts) ensuring equipment is maintained and waste kept to a minimum.


You'll be arranging minor plumbing and electrical repairs with our approved contractors, data management and maintaining business systems for compliance and finance.


You'll support the sites with coaching and guidance as a sophisticated business systems user.

Who we're looking forApplications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

Strong administrative skills Effective customer service and stakeholder support skills Ability to communicate and collaborate effectively Experience maintaining records or managing information systems Well organised and able to prioritise workload

Additional criteria for all other applicants:

Experienced in giving business support, along with responsibility for facilities or office supervision Able to work as part of a team, but also on your own initiative

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Permanent p/t (22.5 hrs pw)