Job Description

Important notice

In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.


If you're brilliant at organisation and creating order, and you love working with people, upholding high standards in service and presentation, then this could be the role for you.
We're looking for a Business Services Co-ordinator to join us based at Rowallane Gardens, Saintfield to provide support for National Trust places in Co. Down.



What it's like to work here:This exciting new role is an opportunity to support the three wonderful places which are part of the County Down Property Group: Mount Stewart, Castle Ward and Rowallane Garden. All three are special in their own way and together represent some of the most significant cultural, natural and built heritage in Northern Ireland.


Rowallane Garden where the role is based is one of the most beautiful in Northern Ireland featuring unsual plants, seasonal colour palettes and many striking features. It is ideal for leisurely walks, quick refreshments in the cafe or simply relaxing in nature.


Over 150 staff members and 350 volunteers across County Down have a shared sense of purpose in caring for these wonderful places together, providing a wide range of public benefit to our visitors and local communities.


Last year we welcomed nearly half a million visitors across all three sites and have ambitions to grow our appeal further.


Click here for more information about Mount Stewart


Click here for more information about Castle Ward


Click here for more information about Rowallane Garden



What you'll be doing:This is a busy place, there's a lot going on and you'll find that no two days are the same.


Generally, you'll be supporting day-to-day operations, and being the first person that people see when they come into the office. Your advice and experience will be sought after by others beyond the office team.


You'll be a champion of best practice when it comes to business support, and will confidently challenge the status quo when you think there's a better way of doing something.


You may be asked to work weekends and bank holidays, to work outside sometimes, and to support and sometimes travel to other National Trust sites.

Who we're looking forApplications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

experienced in giving business support, along with responsibility for facilities or office supervision good at communicating, both in writing and speaking able to work as part of a team, but also on your own initiative flexible and focused on people happy to multi-task and manage your own priorities and workload

Additional criteria for all other applicants. We'd love to hear from you if you're:

highly organised with a good attention to detail

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places




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Requirements :Compliance.Eligibility to Work in the UK

Permanent f/t (37.5 hrs pw)