Following up on business communications, ordering and billing and tracking the organisation's expenditure
Invoicing clients, collecting company data and negotiating agreements with customers
Communicate with clients through phone and emails and building positive relationships with them
Prepare documents through editing, printing and binding
Prepare plans to help streamline and improve business operations
Credit Control, following up on customer payments and keeping accounts up to date
Answer phone calls, taking messages and connecting calls to proper departments
Direct visitors to the appropriate person and office
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Order office supplies and keep inventory of stock
Update calendars and schedule meetings
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing
Develop a comprehensive social media strategy to increase visibility and business recognition
Create and manage all published content (images, video, written and audio)
Monitor, listen and respond to users in a Social way while cultivating leads and sales
Design, create and manage promotions and social ad campaigns
Manage efforts in building online reviews and reputation
Develop a regular publishing schedule and promoting content through social advertising
Integrate all channels of marketing (social media, content marketing, email, print and digital marketing)
Monitor trends in social media tools, applications, channels, design and strategy.
Job Types: Full-time, Permanent
Pay: 28,000.00-30,000.00 per year
Work Location: In person
Reference ID: Business Support Administration
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