Job Description

JOB TITLE:

Business Support Administrator

LOCATION:

Petty Pool Vocational College, Pool Lane, Sandiway, Cheshire, CW8 2DR

REPORTS TO:

Business Manager

SALARY:

11,361.17 - 12,056.56 pro rata (22,722.34 - 24,113.12 FTE)

HOURS:

17.5 hours per week

DBS:

Enhanced check required

Our values

:

Ambitious - Striving for excellence in everything we do Brave - Fearless in our boldness Creative - exploring innovation and embracing change Collaborative - feeling valued and adding value
Petty Pool Vocational College, based in Sandiway, near Northwich offers 16-19 Study Programmes and Supported Internships into employment for up to 115 students with learning disabilities and difficulties. The other areas of the charity encompass a busy Outdoor Education Centre (OEC) - working with over 10,000 visitors per year, alongside Petty Pool in the Community (PPC) - supporting people with learning disabilities and difficulties outside of education with personal development, social engagement and life skills through a variety of creative, educational, and wellbeing activities.

As the Business Support Administrator, you will be responsible for delivering high-quality administrative support to ensure the effective coordination and operation of the community provision for young adults with learning disabilities and difficulties. The role focuses exclusively on managing the administrative functions that underpin service delivery.

About you

You will have proven administrative experience and strong communication skills, both written and verbal. You are confident working within a busy and diverse team and can manage competing priorities effectively. Excellent time management, the ability to remain calm under pressure, and a proactive approach to organising tasks are essential.

Role Specific Responsibilities.

Act as the first point of contact for enquiries Manage incoming calls and emails, disseminating information and coordinating timely responses. Attend and contribute to regular meetings at various locations locally Maintain confidentiality at all times in handling sensitive information. Work collaboratively with the wider business support team, sharing ideas and supporting team objectives. Creating and maintaining a highly professional environment Support with the administration of events and activities Produce data monitoring reports to support service delivery and evaluation. Provide efficient administration support to PPC teams Liaising with the finance team regarding invoices and reports from MIS systems Update member personal information as required Maintain our member and staff timetables on the MIS system Monitoring, identifying and updating data on registers Maintenance of MIS system including staff, member and general updates

Person Specification

Qualifications and Experience

English and Maths GCSE or equivalent at grade C/4 or above (E)

Proven experience in an administrative role (E)

Familiarity with safeguarding and GDPR. (E)

Experience of working with MIS and CRM systems (E)

Experience of people with learning disabilities and difficulties (D)

Knowledge and Skills

Full clean Driving Licence (Car) (E)

Ability to travel off-site for team meetings (E)

Knowledge of Inclusion, Equality & Diversity, Safeguarding policy (D)

Staff Benefits

18 days annual leave, plus 8 public bank holidays On-site parking Company Sick pay (after passing probationary period) Employee Assistant Programme Free meals when commuting by car sharing, walking, or cycling Bike rack Eye care vouchers Company pension Smart casual dress
Job Type: Part-time

Pay: 11,361.17-12,056.56 per year

Expected hours: 17.5 per week

Benefits:

On-site parking
Work Location: In person