Job Description

Abous Us:

We are a growing local business providing cleaning and gardening services, currently expanding into property maintenance and short-term property management (including Airbnb). We manage our own Airbnb properties and provide services to other short-term lets and domestic clients. As our business develops, we are looking for a motivated and organised individual to support day-to-day operations and help drive growth.

Overview

We are seeking a dedicated and detail-oriented Business Support Assistant to join our team who will play a key role in coordinating the daily running of the business, supporting with administration, marketing and property management. This is a varied, hands-on role ideal for someone who enjoys multi-tasking and helping a small business grow. The ideal candidate will possess strong organisational skills, excellent phone etiquette, and the ability to complete administration tasks.

Responsibilities

Administration & Coordination

Oversee the company diary and schedule jobs, quotes and client visits Respond to client enquiries via phone, email and social media Send staff hours to the accountant for payroll Organise and record expenses, receipts and company documents Assist with general admin such as policies and document creation (e.g. client information packs, property management package options, cleaning checklists, property welcome guides)

Marketing & Business Development

Source new business opportunities (e.g. emailing estate agents, landlords, and letting agencies) Create and distribute marketing materials such as leaflets and online posts Manage social media pages, posting regular updates and engaging content Assist with website creation and updates (if skilled in this area) Conduct basic market research to support business growth

Finance Support

Create and send invoices to clients via QuickBooks Track income and support turnover reporting Support with pricing structure

Property & Operational Support

Assist with sourcing new properties for our internal Airbnb portfolio Replenishing stock, supplies and equipment Communicating with suppliers such as laundrette, builders merchants etc. Taking property photos for listings (If skilled in this area) Support property and cleaning inspections Maintenance coordination where required

Requirements

UK driving licence is essential Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, email and social media Excellent phone etiquette with strong communication skills Highly organised with the ability to manage multiple tasks effectively Comfortable working independently from home and on-site when needed Familiarity with QuickBooks is advantageous but not mandatory Experience in admin, property, or small business support (preferred but not essential) If you are an enthusiastic individual looking to contribute to a dynamic team while developing your skills in a supportive environment, we encourage you to apply for this exciting opportunity in Business Support.

Bonuses & Commission:

New business bonus:

25-50 per new contract secured

Property sourcing bonus:

100-200 per property onboarded
Job Type: Part-time

Pay: From 12.83 per hour

Expected hours: 15 - 20 per week

Benefits:

Company pension Flexitime Work from home
Licence/Certification:

Driving Licence (required)
Location:

Solihull (West Midlands) (preferred)
Work Location: On the road