Job Description

Business Support Assistant

Location: Brymbo, Wrexham

Job Type: Full-time or Part-time (Flexible for the right candidate)

Role Overview

We are seeking a motivated and detail-oriented Business Support Assistant to join our team at Whitegates. In this key role, you'll provide day-to-day administrative, customer service, and operational support to both our sales and lettings teams.

This is a fast-paced, office-based role requiring excellent attention to detail, strong organisational skills, and a confident, professional manner.

About the Role

Based at our modern offices in Brymbo, Wrexham Working hours: Monday to Friday, 20-40 hours per week (to be agreed at offer stage) Occasional Saturday work may be required
Key Responsibilities

Preparing property details and sales/lettings brochures General administrative tasks: letter writing, scanning, filing, identity checks, and email management Answering incoming calls and directing to relevant team members Managing sales and lettings diaries and email enquiries Liaising with buyers, sellers, solicitors, and mortgage brokers to ensure smooth sales progression Booking property viewings and valuations via phone, email, and social media platforms Supporting compliance processes and general office coordination
What We're Looking For

Exceptional attention to detail

A willingness to listen, learn, and take initiative Confident and professional telephone manner Strong organisational and time management skills Proficiency in Microsoft Word, Excel, Outlook, and general email handling Ability to work independently and as part of a close-knit team Friendly and approachable communication style
Desirable Experience

Previous experience in an estate agency (highly desirable but not essential) Background in office administration Familiarity with Microsoft Office suite Knowledge of Adobe Sign or similar e-signature software
Qualifications

Minimum 5 GCSEs (A-C) including English and Maths Further or higher education qualifications are advantageous A university degree is highly desirable but not essential
Salary & Benefits

Salary negotiable, dependent on experience and age (in line with National Minimum Wage) Free on-site parking Opportunity to grow within a well-established, independent estate agency
Job Types: Full-time, Part-time, Permanent

Pay: From 24,999.00 per year

Benefits:

Free parking
Work Location: In person