Job Description

This is an exciting opportunity to join the Diagnostic Collaborative Portfolio as the Business Support Manager. The Diagnostic Collaborative team work across the Provider Collaborative with the 4 acute provider organisations to deliver transformation and improvement programmes for Imaging, Endoscopy, Physiological Sciences and Community Diagnostics.
You will work within a small core team who work with a wide range of stakeholders such as clinical and non-clinical acute provider colleagues, ICB colleagues and the NHS England regional diagnostics team
The successful candidate will need to be motivated, hard-working and have a can-do attitude. You will display excellent organisational and communication skills, and demonstrate strong leadership qualities to be able to effectively support the team.
Main duties of the job
The role will be directly reporting to the Diagnostics Collaborative Portfolio Director and support a wide range of business and admin functions such as preparation and provision of papers, small projects, and collation of assurance return to NHSE.
The role will be expected to support the line management functions with efficient use of Healthroster and/or ESR to record staffing work patterns, sickness absence and annual leave and training and development.
You will provide support to the efficient use of invoice and ordering systems, ensuring excellent record keeping. You will support the provision of newsletters/ business cases and provide support for document management systems for the wider portfolio.
About us
All of our work is underpinned by our five key values at ELHT:

• Put patients first
• Respect the individual
• Act with integrity
• Serve the community
• Promote positive change

If you are looking for a new and exciting challenge, and an opportunity to work in a system role the this could be a great role for you!
We are committed to the effective recruitment, retention, and development for our employees, which is why we offer a great working environment, an attractive range of benefits and excellent opportunities for training and development.
Details
Date posted
04 July 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
37,338 to 44,962 a year per annum
Contract
Fixed term
Duration
9 months
Working pattern
Full-time
Reference number
435-C060-25
Job locations
Royal Blackburn Hospital
Haslingden Road
Blackburn
BB2 3HH
Job description
Job responsibilities
JOB SUMMARY

• To manage all administrative functions within the programme management team, ensuring that all tasks are completed in a timely and efficient manner.

• Support the Programme Leads, by developing and assisting with the implementation of both long- and short-term business plans to meet local, regional and national agendas

The post holder will communicate with a wide range of stakeholders across the provider collaborative (system) at service level and at executive board level.
The post holder will lead the delivery of specific projects, with oversight from programme leads as required.
The post holder will be responsible for collation of national returns and reporting to regional NHSE teams, Provider Collaborative and ICB commissioning teams
The post holder will be responsible for delivery of short-term projects, drafting of reports and / or board papers and work/business plans.
The post holder will be responsible for managing, maintaining and developing the programme information and document management system.

• The role will require the development of and monitoring of project plans against milestones using project management software

For further details of the requirements of the role please refer to the full job description and person specification Job description
Job responsibilities
JOB SUMMARY

• To manage all administrative functions within the programme management team, ensuring that all tasks are completed in a timely and efficient manner.

• Support the Programme Leads, by developing and assisting with the implementation of both long- and short-term business plans to meet local, regional and national agendas

The post holder will communicate with a wide range of stakeholders across the provider collaborative (system) at service level and at executive board level.
The post holder will lead the delivery of specific projects, with oversight from programme leads as required.
The post holder will be responsible for collation of national returns and reporting to regional NHSE teams, Provider Collaborative and ICB commissioning teams
The post holder will be responsible for delivery of short-term projects, drafting of reports and / or board papers and work/business plans.
The post holder will be responsible for managing, maintaining and developing the programme information and document management system.

• The role will require the development of and monitoring of project plans against milestones using project management software

For further details of the requirements of the role please refer to the full job description and person specification
Person Specification
Qualifications
Essential

• Educated to Degree Level or equivalent experience

Desirable

• Managerial Qulaification
• Project Management Qualification or other relevant professional qualification

other
Essential

• Access to a transport for work purposes

Experience
Essential

• Operational /Project management experience gained through practical experience
• Experience of successfully managing change projects
• Knowledge and experience of project management
• Demonstrable experience of working within a programme of change
• Practical experience of organising and managing events and producing communications literature and board papers for senior managers
• Practical experience of chairing project meetings/subgroups

Desirable

• Experience of supporting data, performance and activity management functions.
• Experience of managing staff and of supporting professional development and performance management
• Budgetary experience as authorised signatory for staff travel and minor expenses

Knowledge and Skills
Essential

• Able to present relevant written and verbal information in a concise format
• Able to use ESR and E Roster systems
• Able to use staff expenses authorisation system
• Able to communicate with all levels of staff within the organisation
• Able to build effective relationships with all stakeholders
• Analytical skills - able to, interpret and communicate data
• Able to work flexibly, readjusting plans to enable prioritisation of work within set deadlines
• Able to develop and implement policies and protocols for own areas of responsibility
• Advanced IT skills to support the production of information
• Able to persuade and influence - lead by example

Desirable

• Able to use Purchase Invoice Management system

Personal Attributes
Essential

• Ability to work as part of a team and communicate well - verbally and written
• Ability to adapt to change, show initiative and take responisibility
• Puts the patient at the heart of everything they do
• Excellent communication and listening skills.
• Motivated and enthusiastic
• Friendly and approachable.
• Good written and verbal communication skills
• Able to manage confidential or sensitive issues in a professional manner

Person Specification
Qualifications
Essential

• Educated to Degree Level or equivalent experience

Desirable

• Managerial Qulaification
• Project Management Qualification or other relevant professional qualification

other
Essential

• Access to a transport for work purposes

Experience
Essential

• Operational /Project management experience gained through practical experience
• Experience of successfully managing change projects
• Knowledge and experience of project management
• Demonstrable experience of working within a programme of change
• Practical experience of organising and managing events and producing communications literature and board papers for senior managers
• Practical experience of chairing project meetings/subgroups

Desirable

• Experience of supporting data, performance and activity management functions.
• Experience of managing staff and of supporting professional development and performance management
• Budgetary experience as authorised signatory for staff travel and minor expenses

Knowledge and Skills
Essential

• Able to present relevant written and verbal information in a concise format
• Able to use ESR and E Roster systems
• Able to use staff expenses authorisation system
• Able to communicate with all levels of staff within the organisation
• Able to build effective relationships with all stakeholders
• Analytical skills - able to, interpret and communicate data
• Able to work flexibly, readjusting plans to enable prioritisation of work within set deadlines
• Able to develop and implement policies and protocols for own areas of responsibility
• Advanced IT skills to support the production of information
• Able to persuade and influence - lead by example

Desirable

• Able to use Purchase Invoice Management system

Personal Attributes
Essential

• Ability to work as part of a team and communicate well - verbally and written
• Ability to adapt to change, show initiative and take responisibility
• Puts the patient at the heart of everything they do
• Excellent communication and listening skills.
• Motivated and enthusiastic
• Friendly and approachable.
• Good written and verbal communication skills
• Able to manage confidential or sensitive issues in a professional manner