Job Description

Were looking for a proactive and highly organised Business Support Manager to coordinate and oversee operations for our client, a well-established and respected building regulations compliance based in Newbury. Youll play a vital role in supporting smooth daily operations and ensuring the company continues to deliver an exceptional service to clients across England and Wales.As a Business Support Manager, youll lead a small and dedicated team, streamlining processes, maintaining compliance and developing efficient internal systems that support both strategic growth and high-quality service delivery. This is a hands-on leadership role that will see you managing cross-functional workflows while supporting Directors with key business planning and operational decisions.The Business Support Manager position offers a salary of up to 350,000 depending on experience. Youll work full-time, Monday to Friday. If you thrive in a fast-paced setting and have a background in business operations, team leadership and administration, wed love to hear from you.Key Responsibilities:

• Oversee daily operations across admin, finance, customer service and office functions.
• Lead and develop admin and finance staff, ensuring clear goals and team performance. Improve internal systems, policies and workflows to drive efficiency and compliance.
• Coordinate and monitor invoicing, budgets and financial reporting.
• Manage marketing activity including website updates and brand alignment.
• Act as a key point of escalation for internal support issues and operational queries.
• Support Directors with planning and implementation of business initiatives.
• Ensure high levels of customer satisfaction and effective handling of client queries.
• Maintain industry compliance and quality assurance standards.

What Were Looking For:

• Experience in operations, office or business support management.
• Strong organisational and problem-solving skills.
• Confident communicator and effective leader with team management experience.
• Familiarity with CRM systems and Microsoft Office.
• Previous exposure to compliance or process improvement.
• Desirable: experience in building surveying, property or professional services.

For more details, please give Lynne a call on 01722 334433 or apply here with your CV.

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