Job Description

The Slough Community Mental Health Service are seeking a dynamic Business Support Manager to join our team .



If you are highly organised, able to prioritise, have experience of working with data/projects, able to maintain a professional approach when working through operational challenges, we need you!



This position is full time, permanent , working on-site five days a week at N ew Horizon Slough.



You'll assist the Business and Performance Manager with t he implementation of the service reviews and initiatives to support its quality and performance targets.



You'll provide supervision to more junior administrative, reception and secretarial staff on a day-to-day basis, assisting with recruitment, sickness, annual leave and the day-to-day allocation of tasks and supervision in order to create a more responsive and flexible service .



Effective communication and liaison within and across a range of different departments and partner agencies including the public and service users on a range of different matters.



You'll work independently; planning and prioritising your own workload and assist in planning the work of junior colleagues.



Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

Caring for and about you is our top priority



Committed to providing good quality, safe services



Working Together with you to develop innovative solutions



Your wellbeing is important to us. Some of the benefits of working for us include:



Flexible working options to support work-life balance



27 days' annual leave rising with service + opportunity to buy and sell



Generous NHS pension scheme



Excellent learning and career development opportunities



'Cycle to Work' and car leasing scheme including electric vehicles



Access to a range of wellbeing tools and services



Discounts at hundreds of popular retailers and restaurants



Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality



Generous maternity, paternity, adoption and special leave



Free parking across Trust sites



If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.

The "must haves" for this role:

Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge



Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems ( RiO , ESR, Dragon Software, etc.)



Demonstrable experience of coordinating administrative processes within a busy office and/or care environment and supervision of junior staff.



Experience of managing data for performance and reporting purposes.



Ability to produce professional documentation to a high standard (minutes, agendas)



Ability and willingness to travel independently between locations when required .



For further information about the role, please see attached job description and person specification.



We strongly encourage you to review how you meet the criteria in the person specification and write about this point - by - point in your supporting statement for the best chance of being shortlisted .



We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Paula Brown on paula.brown@berkshire.nhs.uk or Baljit.gill@berkshire.nhs.uk who'll be delighted to help.



We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required .