Job Description

Business Support Officer

(Development Management)

Location

Trafford Town Hall, Talbot Road, Stretford, Manchester, M32 0TH

Salary range

Band 3 - 25,989 - 28,142

Trafford council is a Living Wage Employer.

Working Pattern

Full Time

Working hours

36.25 hours


We will offer flexibility where we can if you are interested in the role, please speak to the recruiting manager about what flexibility they might consider.


Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work.

Contract type 1 Year Fixed Term

Application deadline

6th November 2025

Interview date

14th November 2025

About the Role

We are seeking a Business Support Officer who shares our commitment to customer care. As part of the Place Business Support Team, you will assist in providing Business Support to our Development Management Team. You will deal with correspondence and incoming calls from both internal and external customers and use a variety of back-office systems to complete a range of tasks requiring accuracy and attention to detail.



The successful candidate will need to have good communication skills, ability to work within a team and be able to work on their own initiative. You must be proficient in Microsoft Word, Outlook and Excel and experience with Idox Uniform is desirable, although training will be provided. Working as part of a busy team, you will possess excellent organisational and interpersonal skills. Knowledge of the Planning Service / Development Management would be an advantage.

About you

Your style and approach will reflect our values and behaviours: you will be committed to continually learning & improving the way you do things to ensure effective outcomes; valuing and respecting others' contribution, you will work together to deliver service; you will take ownership of your actions and strive to getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.

About us

Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford's huge potential.

Our vision: Trafford where all our residents, businesses and communities thrive.

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

Contact Details

For an informal discussion about the post please contact Lauren Holt on 0161 912 5856

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.





To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | www.inploi.com (greater.jobs)

OTHER RELEVANT INFORMATION

Greater Manchester Continuous Service Commitment - greater.jobs | www.inploi.com



For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk).

Please note we are not a licensed sponsor

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Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force, we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)