Job Description

Job Introduction

An exciting opportunity has arisen to join the team of Business Support Officers within the SEND and Personalisation service area (Education and Skills).



The post is full time permanent (core working hours 9am to 5pm, Monday to Friday). Currently the role involves hybrid working, with some days spent working from home and some days in the office, as required. If you would like to be part of a busy team helping to support the children and families of Telford and Wrekin, then this could be the position for you.


Business Support Officers play a vital role in supporting front line teams and practitioners across Education and Skills Services. This role will provide professional administrative support across the breadth of Childrens Services, and we aim to;

Deliver an integrated and highly effective business support service Ensure children, young people and families are at the heart of everything we do Work together, share knowledge and support each other Innovate and improve Promote continuous personal and professional development

You will have good proficiency in the use of ICT systems (Microsoft applications, databases etc) and be confident dealing with a variety of multi-disciplinary professionals whilst working to deadlines in a highly demanding environment. A full list of responsibilities is outlined within the job description; however, we are more focused on your drive, potential and aptitude for learning and provide comprehensive induction and training for the right candidate.


Please click on the links below to view the job description and person specification.


Sorry a CV will not be accepted.


At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.


Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.


We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

Competitive rates of pay Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme Staff benefits and discounts including salary sacrifice schemes Free on-site parking Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day Free access to our employee assistance programme and confidential counselling Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home - our approach is to promote greater level of flexible working around personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of benefits.


Sorry but CV's will not be accepted.


Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.