Job Description

Salary

Grade 5 - 26,403 - 27,694

Contractual hours

37

Basis

Fixed Term

Job category/type

Clerical and Administration

Job reference

REQAA6578

Business Support Officer - Fixed Term until 31/03/2026.

Are you highly organised, proactive, and ready to make a real impact behind the scenes?

Futureworks is looking for a dynamic Business Support Officer to join our team and provide essential administrative and financial support across a range of exciting and meaningful projects.

This is a fast-paced and rewarding role where no two days are the same. You'll play a key part in ensuring our projects run smoothly, supporting grant and contract management, maintaining quality assurance systems, and keeping everything on track with accurate data, financial reporting, and collaborative teamwork.

What you'll be doing:

Supporting the Project Management Team with the development and implementation of robust processes that ensure our contracts deliver quality outcomes and value for money. Working closely with service users, commissioners and stakeholders to provide accurate, timely data, updates, and financial reporting - including representation at partner delivery centres (eg Careers Wales / Jobcentre Plus). Assisting with the creation and delivery of quality assurance systems, monitoring frameworks, and review processes to track and enhance project performance.

What you'll bring:

Experience in a busy project support role, including managing financial and participant portfolio records, processing claims, handling procurement tasks, updating spreadsheets and databases including online MIS systems, and producing clear and concise reports. Excellent organisational and communication skills, with the ability to collaborate effectively across internal teams and external delivery partners. Confidence in using Microsoft Office (Word, Excel, Outlook), and ideally some familiarity with financial systems. A positive, proactive approach - able to take initiative, manage competing priorities, and contribute to a supportive and high-performing team.

Why join us?

You'll be part of a passionate and supportive team at Futureworks, helping to deliver impactful projects that make a difference to people in Pembrokeshire. We offer a collaborative work environment, ongoing professional development, and the opportunity to contribute to initiatives that shape positive futures. Please note: An enhanced DBS check will be required for this role.

Please refer to the job description above for more details on this vacancy and the person specification.

Employment Checks

This post is subject to a DBS disclosure check.



Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting https://www.cifas.org.uk/fpn.



Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Please note that at this point, Pembrokeshire County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Safeguarding

Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council's Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.



This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council.

Support & Additional Info

Please contact the HR Systems Team as early as possible if you're unable to apply online by emailing hrsystemsteam@pembrokeshire.gov.uk. Please contact the Recruitment Team if you have any queries relating to this vacancy by emailing Recruit@pembrokeshire.gov.uk. Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2023. Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.

Welsh language skills are desirable.

Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.