Job Description

Work base: Coed Pella, Colwyn Bay

As one of the biggest employers in the area, we want you to join our close working friendly team to provide business support to the safeguarding of children and adults services to deliver services to the people in Conwy.




This role will give you the opportunity to work as a key member of a well-established and highly valued team who are at the heart of the Safeguarding and Vulnerable People Business Support Service. You will be fully supported and mentored by your colleagues to undertake a variety of tasks. The key element of the role is minute taking support for complex and statutory forums (i.e. Child Protection, Adult Safeguarding and other forums); you will need to have proven active listening skills as well as recording and typing skills.


We promote and understand the importance of a positive and healthy work life balance, and can offer a range of flexible working solutions, which can be discussed at interview.


This post will benefit from working within a hybrid model, which means a balance of working from home, and at the state of the art building in Colwyn Bay.


You will benefit from a substantial rewards package, which includes a Local Government Pension Scheme, Occupational Sick Pay and staff benefits including salary sacrifice cars, Cycle to Work, discounts plus much more.


Please call Jenny for a chat if this sounds like the right place and position for you, click on apply now


This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.

Manager details for informal discussion:

Jenny France, Senior Administrator & Service Liaison Officer ( jenny.france@conwy.gov.uk / 01492 577043)

Welsh Language Skills:

The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


Click here to discover the benefits of joining Team Conwy.


Learn more about our recruitment process by visiting our Recruitment Process Page


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.