Job Description

This post is secondment for 10 months to meet the needs of the service.



An exciting opportunity for a suitably experienced administration team leader has become available at Health Education and Improvement Wales (HEIW) on a 10 Month Fixed Term / secondment.



The Business Support Team leader will be a key member of a centralised Business Support Team and will coordinate and delegate work to the team to enable a comprehensive administration support function for a range of programmes of work lead by senior members of the Pharmacy Deanery.



They will be responsible for ensuring the effective operational delivery of the CPD programme, National Enhanced Clinical Services Training, Commissioned programmes, and post registration offerings by the HEIW Pharmacy Deanery and will be required to make autonomous decisions regarding the day-to-day operational activities associated with these programmes of work, to ensure effective delivery.



This post is being offered for a fixed term period. Applications from any NHS employers will be considered only as a secondment opportunity. In this case, all NHS employees must have their line manager's approval before making an application.



This post is for a fixed secondment period but may be extended or made permanent at the end of the secondment period depending on available funding and business requirement.



As a Business Support Team leader, you will be a key member of a centralised Business Support Team and will coordinate and delegate to the team to enable a comprehensive administration support function, including



Planning, organisation, and setup of virtual and face to face training events and associated administrative tasks



Setup of e-learning packages and end user guidance documentation



Provision of technical support to end users of the E Learning platform



The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.



Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.



HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:



Respect for All in every contact we have with others, Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving, Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

a corporate induction and 90 day Welcome itinerary, compassionate leadership, a meaningful values based performance appraisal process, the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?



You will be able to find a full and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.