Job Description

We have an exciting opportunity for a full time, office based Business Support Team Leader to join our friendly team working within the Single Point of Access (SPA) Team in Exeter.



Children and Family Health Devon (CFHD) is the place to be!



We have developed an innovative, integrated model of children's community services and are looking to appoint enthusiastic individuals within the business support function. You will be joining a strong, enthusiastic and supportive group of professionals who will be your peers and colleagues - this provides a real sense of professional collaboration at work that will be an asset to your daily work, your career development and your support network.



Important Information Regarding Service Changes

We are currently entering into a formal consultation process to move all Children and Family Health Devon (CFHD) staff to a single provider. As part of this process, staff currently employed by Torbay and South Devon NHS Foundation Trust will transfer to Devon Partnership NHS Trust on 1 April 2026. Please note that this may result in some differences in recruitment documentation and processes during this transition period.



Are you ready to thrive in a fast-paced, dynamic environment? We're looking for a proactive and organised individual to play a key role within our Single Point of Access, overseeing a range of essential administrative functions--including call handling, mailbox management, referral processing and accurate data entry.



In this role, you'll provide day-to-day line management for up to six team members while also managing your own administrative workload. If you enjoy leading others, staying organised and keeping operations running smoothly, we'd love to hear from you.

Position details:

Part-time:

Three days per week (Wednesday, Thursday, Friday)

Hours:

9am - 5pm

Location:

Office-based



Children and Family Health Devon provide health services for children, young people and families across Devon . Our hope is that our services help children and young people to feel healthy, happy and safe.



Browse our interactive booklets to learn more about our services:



Careers - Children and Family Health Devon



Care to join us? TSD Staff benefits



To provide day to day line management of a team of up to eight direct reports.

Dealing with all management issues such as workload, performance, absence, annual leave, appraisals and all other HR issue which may arise

Oversight of your teams responsibilities which include data entry, referral management, call handling, generic mailbox management.

You will also support the SPA administrative duty function, which includes data validation.