Job Description

Character.com? The clue's in the name. We stock a vast range of apparel from your favourite movies, cartoons, TV shows, and video games, having built the UK's biggest online character clothing store. Whether it's a magical wardrobe, a better bedtime, or a fun night out, our mission is to bring more smiles to kids and adults who deserve it.

Founded in 2009 and based in Swansea, the business has experienced significant growth, and we're now turning over more than 50 million per annum. This increase in sales has coincided with expansion into new territories across Europe and North America, where we're seeing significant customer growth. But we're not dishing out the high fives just yet...

As retail continues its shift from bricks to clicks, new opportunities abound. Opportunities we're keen to seize with both hands. In 2021, we secured significant investment to accelerate our development, an exciting phase that we want you to be a part of, as we build a team with the capability and drive to take Character.com to the next level.

So, what's it like here? Walk through the door on your first day, and you'll find good people, good coffee, and good vibes. A place that's informal and inclusive, where people are empowered to succeed, work hard, have fun, and get the job done with a smile. It's a culture that we've taken care to cultivate, are incredibly proud of, and one that we hope you'll thrive in.

About You:

As a Buyers Admin Assistant at Character.com, you'll provide essential administrative and operational support to the Buying team. You will be responsible for maintaining product data, managing approvals, and ensuring the smooth flow of information between internal teams, suppliers, and licensors -- helping to bring licensed ranges to life from concept to launch.

Key Responsibilities

Upload and maintain accurate product information on internal systems, including pricing, codes, colourways, and imagery.

Track and chase approvals, sample submissions, and supplier confirmations, updating trackers and timelines accordingly.

Manage sample organisation for signoffs, photo shoots, and trade reviews, ensuring products are clearly labelled and presented.

Assist with the preparation of range reviews, line sheets, and product performance reports.

Communicate clearly with suppliers on order details, delivery ETAs, and data requirements -- ensuring Buying and Merchandising have up-to-date info.

Support in organising team meetings, licensor visits,ensuring agendas, samples, and decks are ready.

Raise purchase orders and follow up on confirmations, working with the Buyer to ensure accuracy and timeliness.

Key Relationships

Internal:

Buyers, Senior Buyers, Merchandising, Trading, Logistics

External:

Suppliers, licensors

Experience, Skills & Attributes

Previous administrative or product-related experience (retail, e-commerce, or office environment preferred)

Highly organised and detail-oriented, with the ability to manage multiple tasks and priorities

Strong written and verbal communication skills

Proficient in Microsoft Excel and confident using systems/databases

Enthusiastic, collaborative, and keen to learn -- with a positive, solution-focused attitude

Passion for product and interest in the licensing/retail industry

Job Types: Full-time, Permanent

Pay: 22,950.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Store discount
Work Location: In person

Expected start date: 01/09/2025