Job Description

Job Title:

Cafe Manager.

Location: Heaven Coffee Shop, Wrexham (Lord Street)Hours: Monday to Saturday, 9:00 AM - 4:00 PM (daytime only)Salary: 13/hour + performance-based bonus

About us:

Heaven Coffee Shop is a friendly, family-run cafe in the heart of Wrexham. We pride ourselves on a warm atmosphere, great coffee, and delicious homemade food. We are now looking for an experienced and motivated Cafe Manager to help us grow and take our cafe to the next level.

Duties

Supervise and manage cafe staff, fostering a positive team environment Oversee food preparation and cooking processes to ensure quality and safety standards are met Maintain cleanliness and organisation of the kitchen and dining areas Train new employees in food production, serving techniques, and customer service best practices Develop and implement effective operational procedures to enhance efficiency Monitor inventory levels and order supplies as necessary to ensure smooth operations Handle customer inquiries, feedback, and complaints with professionalism Ensure compliance with health and safety regulations related to food handling Collaborate with team members to create seasonal menus that reflect customer preferences

Qualifications

Proven experience in a supervisory or management role within a cafe or restaurant setting Strong culinary skills with a background in food preparation and cooking Demonstrated leadership abilities with experience in team management Knowledge of food safety regulations and best practices in food production Previous experience as a barista is advantageous but not essential Excellent communication skills with a focus on hospitality and customer service Ability to work effectively under pressure while maintaining attention to detail
Job Type: Full-time

Pay: From 13.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Discounted or free food Employee discount Flexitime Free parking Sick pay
Work Location: In person