Heaven Coffee Shop is a friendly, family-run cafe in the heart of Wrexham. We pride ourselves on a warm atmosphere, great coffee, and delicious homemade food. We are now looking for an experienced and motivated Cafe Manager to help us grow and take our cafe to the next level.
Duties
Supervise and manage cafe staff, fostering a positive team environment
Oversee food preparation and cooking processes to ensure quality and safety standards are met
Maintain cleanliness and organisation of the kitchen and dining areas
Train new employees in food production, serving techniques, and customer service best practices
Develop and implement effective operational procedures to enhance efficiency
Monitor inventory levels and order supplies as necessary to ensure smooth operations
Handle customer inquiries, feedback, and complaints with professionalism
Ensure compliance with health and safety regulations related to food handling
Collaborate with team members to create seasonal menus that reflect customer preferences
Qualifications
Proven experience in a supervisory or management role within a cafe or restaurant setting
Strong culinary skills with a background in food preparation and cooking
Demonstrated leadership abilities with experience in team management
Knowledge of food safety regulations and best practices in food production
Previous experience as a barista is advantageous but not essential
Excellent communication skills with a focus on hospitality and customer service
Ability to work effectively under pressure while maintaining attention to detail
Job Type: Full-time
Pay: From 13.00 per hour
Expected hours: 35 - 40 per week
Benefits:
Discounted or free food
Employee discount
Flexitime
Free parking
Sick pay
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.