We are seeking a friendly and dynamic Cafe Supervisor to host our customers and lead our vibrant team, while overseeing daily operations within our popular and bustling cafe environment. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a strong understanding of food and beverage service. This role offers an exciting opportunity to manage a great team, ensure exceptional customer experiences, and uphold high standards in all we do.
Please note, there is no staff accommodation available.
Duties
Actively host cafe customers to promote a warm and welcoming experience for all
Supervise daily cafe operations, ensuring smooth and efficient service
Delegate tasks, and monitor performance to maintain high standards of hospitality
Train and mentor team members in providing customer service excellence
Handle customer enquiries, reacting promptly to guarantee satisfaction
Create an atmosphere that encourages teamwork and motivation
Maintain compliance with food safety regulations
Monitor inventory levels, order supplies, and manage stock control to minimise waste
Ensure cleanliness and organisation of the kitchen and customer areas in accordance with health standards
Requirements
Proven supervising experience within a restaurant, hotel, or hospitality setting
Strong leadership skills with the ability to motivate a team
Excellent organisational skills
Demonstrated experience in restaurant or supervisory roles
Ability to work under pressure in a fast-paced environment while maintaining attention to detail
Knowledge of food safety standards and health regulations related to food safety and hygiene practices
This position offers an engaging environment for those passionate about delivering exceptional experiences while supporting the Cafe Managers. We value commitment to excellence, teamwork, and continuous improvement.
Job Types: Full-time, Permanent
Pay: 12.65 per hour
Expected hours: 40 per week
Benefits:
Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Referral programme
Ability to commute/relocate:
Ambleside LA22: reliably commute or plan to relocate before starting work (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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