Job Description

We are looking for an enthusiastic person to join the Arts Centre cafe in the very heart of the Ilminster.

The cafe has recently re-opened following a short period of refresh and decoration. All the proceeds from the cafe are used to benefit the Arts Centre and its special role in the local community. The cafe is currently run by an excellent team of trained volunteers, so we are now in need of a cafe supervisor to work with those volunteers and to manage and develop the cafe. The cafe currently offers good quality, but a limited range of, food and beverages. It is our aspiration to increase the offering to include a selection of tasty and appealing hot food and light lunches.

JOB TITLE: Arts Centre Cafe Supervisor

TERM: Up to two-year fixed term contract, which may then be extendable. However, we are looking to engage a supervisor as soon as possible and would consider a short-term contract to facilitate an immediate starting date.

HOURS: Normally 30 hours per week to cover the core hours the Arts Centre is open, including most Saturdays (i.e. one Saturday off per month)

RESPONSIBLE TO: The Arts Centre Manager

WORKING WITH: Ilminster Arts Centre staff, volunteers and trustees

RESPONSIBLE FOR: Cafe volunteers

SALARY: 12.50 per hour minimum, depending on experience

PURPOSE OF THE JOB

To lead the running, organisation, and delivery of the onsite community cafe at Ilminster Arts Centre. To supervise the cafe volunteers to ensure standards including food hygiene, customer service and health and safety are maintained.

MAIN DUTIES AND RESPONSIBILITIES

Taking the lead in customer service. Monitoring standards in customer service, Health and Safety, cleaning, maintenance, food preparation, till procedures and licensing. Running the cafe operation to include preparing and delivering food and beverages, managing stock control and ordering. Ensure the highest standard of food quality and presentation. To manage the cafe rota and ensure staffing levels are effectively managed to deliver the cafe service. Supporting cafe volunteers to take orders, process payments. Cash handling to include end of day cashing up. To train and supervise cafe volunteers in their daily roles ensuring compliance with food hygiene standards, allergen awareness and health and safety. Undertaking routine cleaning of the kitchen and cafe areas including monthly deep cleans. Working with the Arts Centre staff and Trustees to develop the role of the cafe in supporting the vision of the Centre.

PERSON SPECIFICATION

ESSENTIAL

Experience of working in a team in a catering environment Food safety and hygiene certificate Level 2 Experience of processing payments and cash transaction. Excellent communication and customer care skills Good numeracy and writing skills ICT skills for use of PC and other technologies. Ability to work calmly under pressure Neat and tidy personal appearance Maintains and expects high standards of honesty and integrity Self-motivated 'hands on' approach.

Desirable

Risk Assessment training First Aid Certificate Experience of working with volunteers Enthusiasm to develop and expand the Arts Centre cafe offering

Circumstances to consider

This is a fixed-term contract but may be extendable. The Arts Centre is currently open 9.30 am - 3pm on Tuesdays to Saturdays. Standing for long periods necessary. Work entails reasonable lifting of heavy / bulky objects within published health and safety guidelines on manual handling. The Ilminster Arts Centre is a registered charity (1117698).

APPLICATIONS

Please send your CV and a letter with details of:

Your previous experience What you can bring to the Arts Centre cafe Your availability in terms of a possible start date
Job Types: Part-time, Fixed term contract
Contract length: 3 months

Pay: From 12.50 per hour

Expected hours: 30 per week

Ability to commute/relocate:

Ilminster TA19 0AN: reliably commute or plan to relocate before starting work (required)
Experience:

Food service: 1 year (required)
Licence/Certification:

Level 2 Food Hygiene Certificate (preferred)
Work Location: In person