Job Description

Cafe Supervisor

Salary:

15.72 per hour

We also offer:

25 days annual leave (plus bank holidays) and a discretionary Christmas closure

Benefits platform with discounts on retail, dining and days out

Salary sacrifice schemes for gym, bicycles and nursery/childcare

Access to a free Employee Assistance Scheme to support you inside and outside of work

Enhanced maternity and paternity pay

Location:

Woodberry Wetlands, Walthamstow Wetlands, Camley Street Natural Park (and other sites as required)

Role & Responsibilities

As our Cafe Supervisor, you'll support the Cafe Operations Manager with the day-to-day management of the Cafes, whilst leading a small team and working closely with our Catering & Events Duty Managers to deliver our day-time Catering requirements. This is a great opportunity for a Team Leader or Supervisor wanting to take their first steps towards management. Training to take on more responsibilities and skills will be both provided and encouraged.


Responsibilities will include:

Managing the day-to-day operations of the cafe, taking on Cafe Assistant responsibilities as required To lead, train and support with development of the Cafe Assistants To ensure correct setup and food preparations are completed each day To manage ordering and complete stocktakes, taking ownership of stock rotation To work alongside the Events team to deliver and coordinate hospitality To ensure an excellent visitor experience within a supportive team, including support with site operations Logging of all food hygiene paperwork including daily checklists and records, and potentially being the first point of contact for Environmental health officers To report any maintenance issues and logging with the appropriate lead To support the Cafe Operations Manager with staffing rotas, flagging ad-hoc absences or staffing issues To help maintain the site's high level of customer service and online reviews To work with the Cafe Operations Manager to develop new menu ideas Site key holder & first aider (including opening/closing site)
Please see job description for full responsibilities and person specification.

Our ideal Cafe Supervisor

Proven experience in a Cafe or Catering role at Team Leader level or above Operational knowledge of ordering and stock rotation Skilled Barista with experience in a fast-paced environment Demonstrable knowledge of food hygiene & health and safety legislation Ability to use initiative and manage projects simultaneously

Closing Date

: 9am 2nd January 2026

Interviews:

Scheduled to take place

week commencing 12th January

(interviews may be scheduled before the closing date for particularly strong candidates)

Does this sound like you? We'd love to hear from you!

Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting London's wildlife for the future, we know that our staff team needs to better reflect and represent all of London's communities.

Read more about London Wildlife Trust's commitment to Equality, Diversity and Inclusion here:

https://www.wildlondon.org.uk/jobs. We are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people, read more about

London Wildlife Trust's commitment to Safeguarding here:

https://www.wildlondon.org.uk/safeguarding

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