to help lead our busy, welcoming cafe. The ideal candidate will have a solid background in hospitality, strong leadership skills, and a real passion for delivering excellent customer service. In this role, you'll oversee daily operations, support and motivate the team, and ensure that our cafe maintains the highest standards of quality, service, and presentation.
Key Responsibilities
Oversee the day-to-day running of the cafe, ensuring smooth service and customer satisfaction.
Supervise food and drink preparation, ensuring quality, consistency, and compliance with health and safety standards.
Monitor stock levels and order supplies, keeping costs under control.
Support promotional activities and initiatives to grow sales and customer engagement.
Deal with customer queries and complaints promptly and professionally.
Maintain high standards of cleanliness and organisation across all areas of the cafe.
work close with the kitchen.
Skills & Experience
Proven supervisory or managerial experience in hospitality, ideally in a cafe.
Strong leadership skills with the ability to inspire and manage a diverse team.
Excellent communication and interpersonal skills, with a focus on customer care.
Good knowledge of food service and preparation; barista.
Highly organised, able to work well under pressure in a fast-paced environment.
A genuine passion for hospitality and creating memorable experiences for guests.
This is a fantastic opportunity to take on a leadership role in a vibrant, community-focused cafe. If you're driven, hands-on, and love working with people, we'd be delighted to hear from you.
Job Type: Full-time
Pay: From 13.50 per hour
Benefits:
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Work Location: In person
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