Job Description

Overview

We are seeking a dynamic and experienced Cafe Team Leader to oversee daily operations within our vibrant cafe environment. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a comprehensive understanding of food preparation and service. This role offers an exciting opportunity to lead a team, ensure exceptional customer experiences, and uphold high standards of food safety and quality. Previous experience in restaurant, culinary, or hotel settings is highly desirable, along with supervisory experience and team management capabilities.

Duties

Lead and motivate the cafe team to deliver outstanding service and maintain high standards of hospitality. Supervise daily cafe operations, including food preparation, cooking, and serving. Ensure all food safety regulations are adhered to, maintaining cleanliness and organisation within the kitchen and service areas. Oversee food production processes, ensuring consistency in quality and presentation. Manage staff schedules, delegate tasks effectively, and monitor team performance. Assist with training new team members in food preparation, customer service, and safety procedures. Handle customer enquiries and resolve any issues promptly to guarantee satisfaction. Maintain stock levels, place orders as necessary, and manage inventory efficiently. Uphold a welcoming atmosphere that reflects our commitment to hospitality excellence.

Cafe Team Leader

Location

Cafe Rubes

Ruby's Fund Sensory Centre, Congleton

Why this role matters

Our cafe is at the heart of Ruby's Fund, providing a welcoming space for families and visitors. As Cafe Team Leader, you'll ensure the cafe, soft play, and sensory garden run smoothly, offering high-quality food and exceptional service. This role is key to creating a safe, friendly environment where families feel supported and volunteers thrive.

What you'll be doing

Manage the cafe team and oversee day-to-day operations of the cafe, soft play, and garden areas. Prepare and serve food orders to a high standard, ensuring excellent customer service. Supervise cafe staff, students, and volunteers, including inductions, appraisals, and training. Maintain hygiene standards and ensure compliance with food safety regulations (aiming for a 5-star rating). Handle stock control, ordering, and cash management. Support fundraising events and promote cafe services through social media and displays. Ensure health and safety checks, fire alarm tests, and equipment maintenance are completed. Work closely with the Volunteer Coordinator to provide meaningful volunteer placements.

Time commitment

Up to 37.5 hours per week
Mainly Monday-Friday, with occasional weekends and evening events.

Salary

Up to 15 per hour
Permanent contract with a 6-month probation period.

Who we're looking for

Professional, reliable, and proactive with strong leadership skills. Experienced in cafe or hospitality management (preferred). Able to prepare and cook meals and snacks to a high standard. Highly organised with excellent time management. Approachable and supportive to staff, volunteers, and centre users. Committed to safeguarding and willing to complete required training. Food hygiene qualification (preferred).

What's in it for you?

Lead a vibrant cafe team in a welcoming community setting. Opportunities for training and professional development. Make a real difference to families and volunteers at Ruby's Fund. Be part of a supportive, passionate team.

How to apply:

Please complete our application form by copying and pasting into your browser.

https://forms.gle/8qYsSZyFuu7FJqA16

To discuss this role in more detail, please call Steph on 01260 277666

Job Types: Full-time, Part-time, Permanent

Pay: 12.21-15.00 per hour

Expected hours: 30 - 37.5 per week

Benefits:

Additional leave Discounted or free food Sick pay
Ability to commute/relocate:

Congleton CW12 1PG: reliably commute or plan to relocate before starting work (preferred)
Experience:

Cafe/food: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Location:

Congleton CW12 1PG (preferred)
Work Location: In person