Job Description

Work with us to deliver a magical experience to our guests as one of our Cafe Assistants. Do you have experience in customer service or working at a visitor attraction? We want to hear from you!

Audley End Miniature Railway began operating over 60 years ago with a wonderful miniature railway. In recent years it broadened its offer to attract families with children of all ages looking for a more complete and fun day out. As a member of the catering team, you are a key part to each and every customer's experience as we strive to envelop families' festivities.

Cafe Assistant

A fantastic opportunity to join our team during our busiest season of the year! Reporting directly to the Food & Beverage Manager, this role requires working in a team to ensure each area runs smoothly to serve customers quickly and efficiently.

Job Purpose:

To work as part of the cafe team serving customers with the optimum level of customer service, ensuring they leave satisfied and ready to carry on their fun filled day!

Key Responsibilities:

Taking orders on our easy to navigate till system Simple food and drink preparation Replenishing stock throughout the day Cleaning and tidying all cafe areas Always providing excellent customer service Displaying good listening skills, identifying customer needs and responding to them quickly Supporting and helping colleagues with their work and getting involved in day-to-day activities as and when required Showing a genuine interest in other people and willingness to help Showing flexibility and willingness to meet company needs during the period of employment regarding hours, work and duties Adherence to all Company policies and procedures e.g. timekeeping, absence reporting procedures etc Be able to work as part of a team and individually

Skills and Qualifications:

Previous cafe experience/customer service experience preferred but not essential Able to communicate clearly and confidently with the public and other staff members Able to use own initiative, work in a team and work independently Willing to develop new skills Existing Food Hygiene and Safety Certification is preferred but not essential.?(We can provide the training for this) Driving licence isn't necessary but location is hard to access via public transport

Hours of work:

This fixed term contract will start on 16th October 2025 for 10 weeks. Hours per week can be fixed to either 32 or 40. You must be flexible and able to work both weekdays and weekend days. (Overtime is available)

Rate of pay:

The rate of pay is 7.55 - 12.21 per hour dependant on age. This role also benefits from holiday pay.

Apply Today!

If you are interested in joining the cafe team at Audley End Miniature Railway, then please send us your CV.

Job Type: Fixed term contract
Contract length: 10 weeks

Pay: 12.21 per hour

Benefits:

Employee discount Free parking On-site parking
Ability to commute/relocate:

Saffron Walden CB11 4JB: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you available to work from 16/10/2025 - 24/12/2025?
Work authorisation:

United Kingdom (required)
Work Location: In person