To assist in the day to day running of Wesley's Cafe by the provision of quality food and drinks and the maintenance of high standards of service and hygiene. To actively support the creation of a vibrant and welcoming atmosphere for all visitors, staff and volunteers and to participate in the development and ethos of the cafe
Main Responsibilities
Customer service: Taking orders, serving food and drinks and providing information about menu items and specials, ensuring efficient operation of the front of house service counter
Opening and closing: Setting up, opening and closing the cafe, ensuring correct opening and closing times
Cleaning: Cleaning the cafe, including floors, equipment, work surfaces and the emptying of bins, ensuring the cafe is clean and tidy at the end of the day adhering to Health & Safety guidelines at all times. Operation of dishwasher
Stock management: Checking stock levels, replenishing when needed, and rotating stock
Health and safety: Following health and safety regulations and ensuring food is cooked and stored hygienically
Cash handling: Operating the till, handling cash and cashless transactions and ensuring accurate cashing up and float preparation at the end of each day
Responding to feedback: Responding to customer feedback, comments, or complaints, escalating as required
Food preparation: Assist with the preparation of high-quality food and all kitchen duties, including the keeping of relevant food safety records, whilst minimising wastage
Assisting with deliveries: Assisting suppliers with unloading deliveries, checking off incoming deliveries, and unpacking and storing food
Policies: Adhere to all cafe policies and procedures which include the Safeguarding policies of the Methodist Church.
Assist in the promotion of the cafe as an integral part of the community with respect for Poole Methodist Church.
Flexibility may be required to cover special events and colleague cover
Any other duties and responsibilities, as are within your capabilities and level of responsibility, in order to meet the needs of the cafe
Job Types: Part-time, Permanent
Pay: 12.60 per hour
Expected hours: 18 per week
Benefits:
Company pension
Physical Setting:
Cafe
Shift:
Day shift
Work days:
Monday to Friday
Weekend availability
Work Location: In person