Job Description

Overview

We are looking for a hospitality professional to manage our cafe during the week. The ideal candidate should have solid experience across a range of hospitality settings, a proven track record in delivering excellent customer service, and importantly, the ability to build rapport with customers, helping to establish regular customers who feel at home in the cafe.

Barista experience is essential as is the ability to manage and organise daily cafe operations. The candidate will be responsible for opening and closing down and for managing other team members. We are seeking someone who is enthusiastic, likes to work with people and who can also bring new ideas and creative thoughts to the cafe. Whether that be new drink/food offerings, or events, promotions.

The hours are Monday to Friday 8.45am - 4.15pm

(Occasional weekend work might be required for cover).

Duties

Oversee daily cafe operations, ensuring smooth and efficient service Supervise other front of house team members Open and close cafe following all procedures Ensure compliance with food safety regulations and maintain cleanliness throughout the premises Manage stock levels, order supplies, and control inventory to minimise waste Implement training programmes for staff to enhance skills and service quality Handle customer enquiries and resolve any issues promptly to guarantee satisfaction Maintaining standards throughout the cafe and of other staff members Organise staff rotas and optimise shift coverage to meet business demands Promote a welcoming atmosphere that encourages repeat patronage

Requirements

Proven experience in supervising or managing within a restaurant, hospitality, or cafe environment Dependable and reliable with sounds morals, values and ethics Hard working, goal oriented and driven Autonomously completes tasks and takes initiative proactive, self-motivated, enthusiastic, positive attitude Excellent team management skills with the ability to motivate staff and foster a positive working environment Demonstrable management qualities with the capacity to handle multiple responsibilities effectively Knowledge of hospitality industry best practices including serving standards and customer service excellence Familiarity with barista experience and beverage preparation Organised with strong attention to detail and the ability to work under pressure A recognised qualification in hospitality is preferred but not essential
This position offers an engaging environment for passionate professionals eager to advance their careers within the hospitality sector.

Job Type: Full-time

Pay: 14.00 per hour

Expected hours: 37.5 per week

Benefits:

Company pension Discounted or free food Employee discount Gym membership
Work Location: In person